Program Director (Housing)

SELF•Philadelphia, PA

About The Position

The Program Director of Housing supports the mission of SELF Inc. We offer a welcoming and safe space to anyone in need, 365 days a year. Our mission is to end homelessness in the greater Philadelphia, Pennsylvania, community. The Director of Housing will manage all aspects of housing development and acquisition, programming, operations, training, evaluation, hiring, and recruiting. This position will also be essential in helping to oversee compliance with site-specific housing programs to ensure they meet all funding requirements. Additionally, this position will play a key role in identifying/expanding housing opportunities for SELF participants. The position is also responsible for the coordination of property management and service providers in our permanent supportive housing programs, ensuring that policies and procedures are developed and followed, and participant and program outcomes in achieving housing stability are met.

Requirements

Progressive leadership experience in non-profit and/or for-profit management of 5+ years.
Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint Point and database management.
Extensive budgeting/financial experience.
Demonstrated capacity for strategic thinking and long-range planning, and decision making.
Present a professional and positive attitude to residents, team members, funders, and partner organizations.
Read, interpret, and prepare policies and guidelines in order to make sound programming decisions.
Demonstrated ability to efficiently organize, coordinate, track, and complete multiple tasks as well as adjust to changing priorities.
High level of personal and professional integrity.
Excellent communication skills, both verbal and written.
Strong collaborator and meeting facilitator.
Ability to work effectively with and relate to diverse populations.
Ability to work independently as well as in teams with minimal supervision.
Knowledge of homelessness and housing supportive services and systems.
Ability to drive to multiple offices and residential locations.
BA/BS degree required, Master's degree preferred with demonstrated housing and homeless experience in working with those with behavioral/mental wellness issues, addiction, and/or dual diagnosis.
Minimum of three years’ experience managing teams of three or more: Supervising staff, managing resources, developing and writing reports, etc.
Experience in providing direct services to individuals and acting as a strong advocate for underserved populations.
Has professional acumen, high energy, and is a team player.
Can work effectively in a fast-paced, sometimes stressful environment.
Experience in cross-departmental coordination.
Knowledge of Philadelphia behavioral health, substance use/abuse, and affordable/assisted housing programs, services, and resources.
Knowledge in crisis intervention, conflict resolution, de-escalation, client-centered approaches, group facilitation, and advising is required.
Familiarity with affordable housing issues and the Housing First approach to homelessness.
Position may require lifting up to 25 lbs.
Clear and free criminal history background, preferred.
A valid driver’s license is preferred.

Nice To Haves

Coaching and/or case management experience preferred.
Grant/proposal writing skills and/or expertise desired
New service/business development experience desired

Responsibilities

Manages all aspects of housing development and acquisition, programming, operations, training, evaluation, hiring, and recruiting.
Working collaboratively with organizational administrators, lead creative problem-solving sessions to improve program outcomes and meet new participants' needs as they arise, working towards the goal of ending homelessness in the greater Philadelphia community.
Provide leadership, support, and accountability for members of the housing team.
Prioritizes, organizes, and schedules job assignments for oneself and others under supervision.
Create and maintain strong relationships with external entities (funding sources, parole, probation departments, etc. Create budgets for the housing department and new programs/projects.
Leads and/or contributes to writing, identifying, building, and/or supporting housing development, housing acquisition, and housing programming opportunities and RFPs.
Assess staffing and resource needs to meet organizational goals.
Provide supervision meetings with the housing team to discuss program operations and professional development goals.
Maintain a presence at community meetings and events.
Identify and present housing options for participants that fulfill their specific location, size, and affordability requirements.
Serve as backup on-call and/or occasionally work evenings as needed.
Bring and receive innovative ideas to and from the housing team.