Program Director Employment Services

Unity House of Troy • Menands, NY

10h

About The Position

We are seeking a dedicated and experienced Program Director – Employment Services to lead and oversee our ACCES-VR and OPWDD programs. This role is responsible for program operations, staff supervision, and ensuring high-quality, compliant service delivery for individuals with barriers to employment.

The ideal candidate is a strong leader who is passionate about workforce development, thrives in a collaborative environment, and is committed to empowering individuals to achieve employment success.

Sign on bonus may apply

Requirements

• Bachelor’s degree in Human Services, Social Work, Psychology, or related field
• Minimum of 3 years experience working with individuals facing barriers to employment
• At least 2 years of supervisory or management experience
• Valid, clean New York State Driver’s License
• Reliable personal transportation

Responsibilities

• Maintain a manageable caseload to support program needs and model best practices in service delivery
• Ensure full compliance with ACCES-VR, OPWDD, and all applicable regulatory and agency requirements
• Oversee program operations including documentation, reporting, referrals, and service flow
• Monitor budgets, billing procedures, and Medicaid/contract compliance requirements
• Supervise, coach, and support program staff, including performance management
• Facilitate regular team meetings and promote ongoing staff development
• Build and maintain strong relationships with ACCES-VR teams, OPWDD providers, and community partners
• Foster an inclusive, respectful, and supportive environment for staff and participants
• Ensure professionalism, confidentiality, and high-quality customer service
• Support agency initiatives and perform additional duties as needed

Benefits

• 13 paid days off in your first year (increasing annually)
• 56 hours of NYS Sick Leave
• 12 paid holidays plus 2 floating holidaysMajor medical leave
• Comprehensive medical, dental, vision, and life insurance.
• 403(b) retirement plan with company contributions after one year.
• Additional perks: gym discounts, tuition assistance, cell phone discounts, and 50% off childcare tuition at A Child’s Place

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees