Program Director (ACT) - Community Support Program

The Bridge Inc.-posted 1 day ago
$90,000 - $95,000/Yr
Full-time • Director
New York, NY
251-500 employees
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The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: The Assertive Community Treatment (ACT) team provides mobile community based mental health treatment to promote the recovery and community integration of individuals with serious mental illnesses, and high rates of co-occurring substance use disorders. The team specifically serves individuals who are residing in the New York City Department of Homeless Services mental health shelters in The Bronx and Manhattan.

  • Oversee the clinical and administrative operations of a multi-disciplinary treatment team and report on activities to the Assistant Vice President of Community Support Programs.
  • Direct practice and supervision of intake.
  • Conduct clinical assessments and treatment planning.
  • Provide regular supervision to all program staff.
  • Ensures the team meets its performance outcomes as defined by NYS Office of Mental Health licensing standards, NYC Department of Health and Mental Hygiene (DOHMH) contracting standards.
  • Oversee team incident reporting procedures and ensure team adheres to The Bridge IRC policy and procedures and follows recommendations and guidance of the IRC.
  • Coordinate Assisted Outpatient Treatment (AOT) reporting and communication and ensure 100% compliance.
  • Lead the daily organizational meetings and weekly service planning meetings.
  • Train, supervise, and evaluate ACT staff.
  • Conduct utilization review and quality assurance reviews to ensure that the ACT team operates in compliance with New York State Office of Mental Health guidelines and regulations and New York City Department of Health and Mental Hygiene operating standards.
  • Supervise electronic charting in accordance with confidentiality regulations.
  • Provide in-service training and promote staff development to ensure that staff have ACT core competencies and the ability to integrate effective community supervision responses.
  • Promote integration of risk assessment and effective responses to reduce risk factors for recidivism and effective responses to reduce risk factors for harmful outcomes including arrest and incarceration, substance abuse, public disturbance, self-harming behaviors, ER visits, and medical and psychiatric hospitalization.
  • Oversee, coordinate, and provide on-call 24-hour crisis consultation.
  • Coordinate CAIRS reporting and compliance with other reporting as required by OMH and DOHMH.
  • Coordinate collaboration and reporting with Health Homes.
  • Coordinate Medicaid billing using electronic medical records to select billable progress notes and ensure team achieves billing targets defined by program budget.
  • Ensure all eligible consumers have active Medicaid.
  • Coordinate, in collaboration with medical staff, oversight of medication management systems, billing, storage, and ordering.
  • Guide the team in effective use of service dollars to support consumer service plan goals and needs.
  • Authorize: time sheets, ordering of supplies, vacation requests, and related administrative needs to maintain the smooth operation of the team.
  • Provide culturally competent services in accordance with Bridge policies and procedures.
  • Perform other duties as required by Co-Directors and executive staff.
  • Master’s Degree or higher with licensure in one of the following areas – Social Work, Psychology, Mental Health Counseling (LMSW, LMHC, LCSW is preferred).
  • Candidates without a license will not be considered.
  • At least 3 years of prior experience working in Mental Health or Substance Abuse, preferably with an ACT Team.
  • Supervisory Experience is required.
  • Bilingual Spanish is highly desired
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