Program Data Specialist

Way Finders•Springfield, MA

1d•$22 - $25•Hybrid

About The Position

Program Data Specialist Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so! At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options. Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Program Data Specialist. The Program Data Specialist contributes to our mission by assisting in data development, tracking, and implementation of quality control procedures to ensure compliance. The Program Data Specialist assists in training staff to ensure continued understanding of program rules and regulations. The candidate will work in a hybrid-remote capacity but must live within commutable distance to our main office in Springfield, MA. In-office work and in-person meetings are occasionally expected.

Requirements

2 years' equivalent experience in compliance-based data work, or in a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute
Proficiency in Excel, and the full MS Office suite
Proficient with Microsoft Office applications, and comfort learning new technologies; tech-savvy
Ability to assess priorities, organize, and operate in a flexible manner while retaining a high level of attention-to-detail
Demonstrated ability to work independently
Excellent interpersonal skills with the ability to work appropriately with confidential information; ability to effectively mentor and/or train colleagues
CORI, as per grant requirements

Nice To Haves

Bilingual (Spanish/English) verbal and written skills appreciated but not required

Responsibilities

Conduct audits in accordance with program policy to ensure compliance with state, federal, and program requirements
Maintain database and systems to track performance and findings, and report to management
Ability to manipulate findings from a database to graphical aides
Educate and advise staff on policies, procedures, regulations, community concerns and issues
Assist Program Manager to develop and implement training materials
Educate and advise landlords, tenants, community groups, etc. on policies, procedures, and regulations
Respond to requests for information from auditors, other agency departments, or funding sources
Establish and maintain strong, collaborative relationships with internal staff and departments, owners, landlords, community groups, funding sources, and other departments or agencies to achieve goals
Demonstrate the ability to assess priorities and operate in a flexible manner
Demonstrates excellent analytical, organizational, and time management skills
Utilizes independent judgment
Strong interpersonal skills required to interact with all organizational levels; demonstrated ability to work appropriately with confidential information
Ability to work in a team and meet performance deadlines in a dynamic environment
Assist in the research and resolution of software issues, including updates