Program Coordinator - RSMG

Mass General BrighamBoston, MA
$22 - $32Hybrid

About The Position

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Research Program Coordinator will assist in the development programs, best practices and standard operating procedures to achieve assigned goals as related to research space support. This role will work directly with research staff at all levels, hospital support service departments and external vendors in furtherance of program goals. Where needed, the Research Program Coordinator will also work to both assist in the development and implement trainings for both research staff and support service departments. The Research Project Coordinator also plays an integral role in the day-to-day support of all research spaces as related to their support service department needs and interactions.

Requirements

  • High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred
  • Administrative or program support experience 3-5 years required
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and data management software.
  • Detail-oriented with a focus on accuracy in record-keeping and data entry.
  • Ability to work collaboratively in a team environment.
  • A high degree of independent action and adherence to strict timelines is required.

Responsibilities

  • Under the guidance of the Research Program Manager and Director of Research Space Planning, assist with identifying opportunities for program creation and implementation across all research spaces
  • Assist in the development of program plans, teams and work assignments and direct the work efforts in furtherance of implementation each program
  • Work as the liaison to facilitate meetings between stakeholders
  • Track and document project progress
  • Develop communications to the research community and/or support services departments
  • Create deliverables as related to each program, including best practices and SOPs
  • Auditing the implementation and results of each program for purposes of revision and compliance
  • Maintain any necessary databases for all programs, including related support documentation, communications and results
  • Advocates for research staff in matters related to the hospital maintenance and support of their space
  • Work directly with support service departments and external vendors to ensure proper support given to research space
  • Provide needed follow-up on any space related support issues
  • Work with counterparts across the MGB network to advocate for BWH and establish best practices under PHS-wide programs
  • Other duties as assigned
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