Program Coordinator

Hope Services•Hollister, CA

About The Position

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<< >>>>> ASPIRE to Excellence CARF Accredited <<<<< >>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<< >>>>> Four-star Charity Navigator <<<<< >>>>> 2024 Candid Gold Seal of Transparency <<<<< Salary Range: $5,720.00 - $5,902.00 per month commensurate with experience and qualifications Purpose: Provides resources support and training to staff and clients to facilitate agency, program, and consumer goals. Supervision, hiring and training staff, budgeting and contract fulfillment, and assignments to perform or discharge special projects in areas of responsibility. Ensures maintenance of equipment, ordering of supplies, inventory and quality of service.

Requirements

Bachelor’s degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment.
Proficiency in MS Word, Excel, database and spreadsheet
Ability to communicate effectively and provide excellent customer service
Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers
Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights
Ability to observe, evaluate, document and communicate verbally and in writing
Knowledge of rehabilitation and program development

Responsibilities

Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, evaluation, and training of staff.
Acts as a resource for rehabilitation, program development, community based employment and activities, acts as a liaison between program services and the community.
Provides oversight of daily operations and services including case management, communications, and advocacy, assures quality services are provided in timely manner.
Assures timely communications with persons served, families, care providers, funding sources, staff, management and community.
Participates in the development and implementation of the Agency planning effort including departmental budgeting, policies and procedures, and the implementation of Agency goals.
Oversees accuracy and timeliness of billing, payroll, funding, DOL compliance, inventories, training records, and various internal and external reports.
Conducts tours, presentations and client intakes.
Assures compliance with all safety regulations.
In the absence of a manager, if assigned, may act in that capacity.
Provides direct service in program operations as needed to assure adequate staffing ratios.
Acts as a mandated abuse reporter.
May perform special projects or other duties as assigned to assure the efficiency of the program.