Program Coordinator

Beacon Mobility • Woburn, MA

1d • Hybrid

About The Position

TransAction Associates Inc TransAction Associates is seeking a Program Coordinator to support our Transportation Demand Management (TDM) consulting practice. This role supports multiple client projects and works closely with the consulting team to help implement programs, manage communications, provide customer support, and keep projects running smoothly. We are looking for a highly organized, proactive team member who is comfortable managing multiple priorities and brings a growth-oriented mindset. As TransAction continues to expand and take on new projects, this position offers meaningful opportunities for professional growth and increased responsibility for the right candidate. Success in this role looks like well-coordinated programs, responsive customer support, clear communications, and strong day-to-day support of the consulting team.

Requirements

• Bachelor’s degree in communications, marketing, planning, business, public policy, or a related field, or an equivalent combination of education, training, and professional experience.
• 2–4 years of experience in program coordination, project support, marketing, or a related role.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities across projects.
• Excellent written and verbal communication skills, including the ability to synthesize information clearly and effectively.
• Customer-service oriented, with the ability to work productively with a wide range of stakeholders.
• Ability to work independently while collaborating closely with a team in a consulting environment.
• Demonstrated initiative and problem-solving skills, with the ability to identify needs, research options, and propose solutions.
• Strong research and learning skills, including the ability to quickly understand new topics and apply information in a practical, client-focused way.
• Strategic and creative thinker with an interest in improving programs, communications, and internal processes over time.
• Ability to lift and transport materials or equipment (up to approximately 25 lbs.) for events.
• Ability to travel locally to meetings, client sites, and events.
• Ability to spend time outdoors at events for extended periods when needed.

Nice To Haves

• Experience with transportation demand management, transportation planning, sustainability, or related fields.
• Experience using graphic design tools (such as Adobe Creative Suite), Squarespace or similar platforms, survey development tools, and basic GIS or mapping tools.
• Experience supporting transit or shuttle programs.

Responsibilities

• Provide administrative and operational support to the consulting team across multiple projects.
• Support the coordination and administration of TDM programs for TMAs, employers, municipalities, and other clients.
• Coordinate and support commuter programs at client sites focused on reducing drive-alone travel and promoting alternatives such as transit, carpooling, shuttles, biking, and walking.
• Assist with the development and rollout of new TDM initiatives tailored to client needs.
• Track project timelines, work plans, and deliverables.
• Draft and distribute newsletters, announcements, and targeted communications.
• Support website updates, social media content, email campaigns.
• Assist with the creation of promotional materials such as digital graphics, flyers, presentations, and web content.
• Plan and support outreach events, workshops, and promotional activities.
• Coordinate logistics for in-person and virtual events, including materials and follow-up communications.
• Assist the consulting team in supporting shuttle services planned and managed by TransAction Associates and operated in coordination with TransAction’s Corporate Shuttle Division.
• Provide customer support related to shuttle programs, including responding to rider inquiries and assisting with service communications.
• Coordinate with internal teams to help roll out and promote new shuttle services.
• Support proposal development, grant applications, and new project pursuits.
• Assist with research, drafting, and coordination related to new business opportunities.

Benefits

• Compensation is based on experience and qualifications.
• TransAction Associates offers a competitive compensation package and a flexible, hybrid work environment, with opportunities for professional growth as the firm continues to expand.
• TransAction Associates is an equal opportunity employer and values diversity, equity, and inclusion. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
• Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
• Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers.
• Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees