Program Coordinator - Community and Small Group Employment

Via of the Lehigh Valley•Bethlehem, PA

About The Position

Join a team that's been recognized as a Top Workplace three years in a row — 2023, 2024, and 2025, today! Via is hiring a Program Coordinator to provide leadership, direction and supervision to participants and Instructors in the Community and Small Group Employment Department. You will ENJOY the following when working at VIA: Medical, vision and dental benefits at a minimal cost to the employee. 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment. 9 paid Holidays. Including YOUR Birthday Holiday! Employees also receive a Floating Cultural Holiday! Via is committed to maintaining an inclusive workforce and believes that an atmosphere of mutual respect for each other’s differences adds quality to our services. Eligible employees may choose a paid day off, that is significant to them. 403(b) Retirement Savings Plan with discretionary annual contribution. Flexible Spending Account (FSA). Education assistance up to $5,000 per year for full-time employees. Education incentive: earn MORE when you obtain a degree or certification. Paid Training and mileage reimbursement. Professional Development Opportunities. Employee Assistance Program, which full-time employees are able to access on their first date of hire. The Employee Assistance Program provides additional support such as counseling, employee/family financial services, employee/family legal services, employee/family work-life services, etc. Casual work attire. Employee referral-bonus program. Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events. As a Program Coordinator You Will: Provide direct supervision and training to assigned staff on participant plans and the implementation of the plan including program goals. Ensure that assigned staff are following implementation plans for participant goals. Teach professional behavior and promote a positive work environment through the supervision of staff. Enhance the quality of participant support services by ensuring employees are held accountable for their performance. Conduct performance evaluations for employees who directly report to this position. Review and verify time sheets and Setworks documentation to ensure accuracy, compliance, and timely submission. Provide individualized Job Development, Career Assessment, and Job Coaching services for an assigned number of participants. Develop, coordinate, assess, and implement Individualized Support Plans (ISP)/treatment or program plans. Provide case management to participants of Small Group Employment Opportunities including facilitating team meetings, completing required reports and completing weekly billing. Ensure that services are being delivered as directed by funding authorizations. Ensure funding authorizations and Individual Service Plans are accurate and being delivered as directed, all authorized services are being delivered and billed to maximize authorized units. Monitor the accuracy of agency database contacts and documentation for records. Facilitate communication with all team members. Mentor and support team members in developing a collaborative approach to challenges and opportunities. Lead by example in fostering a collaborative team culture focused on achieving strategic goals. Position Requirements: Bachelor’s Degree from an accredited college or university in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other applicable human services field and two (2) years or work experience working directly with individuals with disabilities. Associate’s Degree from an accredited college or university in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other applicable human services field and four (4) years of work experience working directly with individuals with disabilities. Minimum one (1) year of experience in supervision/management in the human service field preferably working with developmental disabilities is preferred. Current ACRE certification required. Must have exceptional written and verbal communication skills. Must be able to work independently and as a part of a team. Must be able to accomplish multiple projects in a fast-paced environment. Knowledge and experience using computers and related software including Microsoft Office and Excel. Must have valid driver’s license, personal vehicle, and appropriate vehicle insurance. We invest in our team through training, career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People, Growth, Teamwork, Community, Diversity, Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us! Change Lives. Work for Via. Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Requirements

Bachelor’s Degree from an accredited college or university in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other applicable human services field and two (2) years or work experience working directly with individuals with disabilities.
Associate’s Degree from an accredited college or university in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other applicable human services field and four (4) years of work experience working directly with individuals with disabilities.
Current ACRE certification required.
Must have exceptional written and verbal communication skills.
Must be able to work independently and as a part of a team.
Must be able to accomplish multiple projects in a fast-paced environment.
Knowledge and experience using computers and related software including Microsoft Office and Excel.
Must have valid driver’s license, personal vehicle, and appropriate vehicle insurance.

Nice To Haves

Minimum one (1) year of experience in supervision/management in the human service field preferably working with developmental disabilities is preferred.

Responsibilities

Provide direct supervision and training to assigned staff on participant plans and the implementation of the plan including program goals.
Ensure that assigned staff are following implementation plans for participant goals.
Teach professional behavior and promote a positive work environment through the supervision of staff.
Enhance the quality of participant support services by ensuring employees are held accountable for their performance.
Conduct performance evaluations for employees who directly report to this position.
Review and verify time sheets and Setworks documentation to ensure accuracy, compliance, and timely submission.
Provide individualized Job Development, Career Assessment, and Job Coaching services for an assigned number of participants.
Develop, coordinate, assess, and implement Individualized Support Plans (ISP)/treatment or program plans.
Provide case management to participants of Small Group Employment Opportunities including facilitating team meetings, completing required reports and completing weekly billing.
Ensure that services are being delivered as directed by funding authorizations.
Ensure funding authorizations and Individual Service Plans are accurate and being delivered as directed, all authorized services are being delivered and billed to maximize authorized units.
Monitor the accuracy of agency database contacts and documentation for records.
Facilitate communication with all team members.
Mentor and support team members in developing a collaborative approach to challenges and opportunities.
Lead by example in fostering a collaborative team culture focused on achieving strategic goals.

Benefits

Medical, vision and dental benefits at a minimal cost to the employee.
15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
9 paid Holidays. Including YOUR Birthday Holiday! Employees also receive a Floating Cultural Holiday!
403(b) Retirement Savings Plan with discretionary annual contribution.
Flexible Spending Account (FSA).
Education assistance up to $5,000 per year for full-time employees.
Education incentive: earn MORE when you obtain a degree or certification.
Paid Training and mileage reimbursement.
Professional Development Opportunities.
Employee Assistance Program, which full-time employees are able to access on their first date of hire. The Employee Assistance Program provides additional support such as counseling, employee/family financial services, employee/family legal services, employee/family work-life services, etc.
Casual work attire.
Employee referral-bonus program.
Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.