Program Coordinator

University of Wisconsin Stout • Menomonie, WI

1d • $50,000

About The Position

This position is responsible for coordinating the Polytechnic Launch program and related initiatives that support students in their transition to college and retention. The role is centered on fostering student success and belonging through close collaboration with key campus partners, including Advisement, Career Services, Housing, industry partners, and other stakeholders. The Polytechnic Launch program provides incoming first-year students with an early start to their college experience and is grounded in UW-Stout’s polytechnic tenets of Applied Learning & Research, Business & Industry Collaboration, and Career-Focused Experience.

Requirements

• Must meet one of the following:
• A Bachelor’s degree with a minimum of two years of experience in student success or customer success.
• A Master’s degree with at least one year of experience in student success or customer success.
• Demonstrated experience working with individuals from all diverse backgrounds and experiences.
• Proven ability to plan, develop, and facilitate co-curricular programs, from initial design through full implementation.
• Experience with assessment and continuous improvement processes to evaluate and enhance program effectiveness.
• Strong verbal and written communication skills, with the ability to engage a wide range of audiences.

Nice To Haves

• Familiarity with best practices in student or customer success.
• Demonstrated ability to manage conflicts and/or solve complex problems.
• Experience with or familiarity with applying business and industry collaboration within a higher education setting.
• Proven skills in working with student or customer record database (e.g. ERP, SIS, CRM) and Microsoft Office suite.

Responsibilities

• Develop, coordinate and implement Polytechnic Launch, an early start bridge program for incoming first-year students in collaboration with Advisement, Career Services, Housing and other stakeholders.
• Coordinate the one-week Polytechnic Launch program schedule, including housing, meals, workshops, site visits, and support services.
• Provide leadership and supervision for peer leaders including recruitment, onboarding, training, and ongoing professional development.
• Create and maintain marketing and outreach materials to support student recruitment efforts.
• Collaborate with Admissions to execute a strategic recruitment plan, incorporating communication strategies, building relationships with college access partners, program presentations, and outreach to prospective students.
• Assist with management of program budget including planning, tracking, and reconciliation to ensure fiscal alignment.
• Coordinate activities, events, peer support, and advisement throughout Polytechnic Launch participants’ first year with continued monitoring and tracking of their progress.
• Collaborate with other bridge programs to coordinate shared engagement opportunities and maximize student impact.
• Plan and coordinate events and activities for living community in collaboration with MSS staff and Housing, including event development, promotion, and logistics.
• Develop and implement assessment and evaluation strategies to measure program effectiveness and progress toward established goals.
• Provide advisement and support to students in areas including academic success, career exploration, personal and leadership development, financial literacy, and preparation for graduate education.
• Provide outreach and retention efforts for high and early support students, including those on academic probation, academic suspension, or identified through early intervention.
• Conduct one-on-one meetings with students to guide their college transition, develop individualized academic success plans, connect them to campus resources, and collaborate with departments to ensure holistic support.
• Collaborate with faculty and staff to coordinate and deliver academic and personal support services that promote student success and belonging.
• Utilize EAB Navigate to monitor student progress, schedule advising appointments, and document student interactions and outcomes.
• Facilitate workshops and leadership development opportunities that foster student engagement, personal growth, and an environment where all students feel valued and supported.
• Occasional evening and/or weekend work are expected.
• Other duties as assigned.
• Schedules and secures logistics and resources in support of an outreach program
• Schedules day-to-day activities for program staff and student and community volunteers
• Directs the implementation of program policies and procedures
• Identifies opportunities for program improvement or new outreach program development
• Identifies, promotes, and maintains internal and external partnerships to promote the outreach program

Benefits

• The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.
• Employee Benefits: https://www.wisconsin.edu/ohrwd/benefits/
• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees