Program Coordinator

Virginia Department of Social Services•Amelia, VA

About The Position

The Program Coordinator represents the full performance level and is responsible for providing overall program management and coordination of a human services program by developing, coordinating, and providing programs, resources, and services to meet client needs. This position aims to facilitate high-quality, child-centered, family-focused, and cost-effective services to youth and their families within a local government structure organized under the Virginia Children’s Services Act (CSA). This individual facilitates and manages the local CSA process to support improved outcomes for children and families. General Work Tasks (Illustrative Only) – Provides overall program management and coordination of the CSA program and other human services program areas as needed; Responsible for Programmatic and Fiscal Policy development, coordination, and implementation under the direction of the Amelia Department of Social Services (ADSS) Director and the Community Policy and Management Team (CPMT). Plans, prepares, and recommends program budgets for approval; Implements approved program budgets. Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements; Organizes and directs special projects; Assesses community needs and trends and develops programs and resources for meeting those needs; Reviews and recommends revision of agency or community programs to meet changing client and community needs; Coordinates agency and community resources and programs; Plans, organizes and oversees the activities of professional, clerical and volunteer personnel; Provides training and technical assistance; Manages the Family Assessment & Planning Team (FAPT) process; Serves as the Liaison between the FAPT and CPMT. Provides administrative and logistical support for the FAPT and CPMT. Manages the Child and Adolescent Needs and Strengths (CANS) requirements; Works cooperatively with other employees, clients, agencies, and the public; Makes presentations to community groups, boards and commissions; Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery; Functions effectively as a team member; Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction; Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area; Attends workshops and training sessions.

Requirements

Working knowledge of: principles and practices of assigned human services programs; program practices, techniques, and methods; project management processes and techniques; local service agencies and organizations and departmental programs and activities; program management and development; laws, regulations, policies and standards related to the program; program goals and objectives; program terminology, principles and methods utilizes in the program; and human behavior
Working knowledge and experience working in a collaborative environment and with diverse groups
Knowledge and experience with the Children’s Services Act (CSA)
Knowledge of VA’s child-serving systems and System of Care philosophy and values
Knowledge of government structure, operation, and regulatory functions
Knowledge of fiscal processes, such as accounting, service procurement, budget development and management
Skills in operating a computer to enter, retrieve or modify data; and the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs
Demonstrated skills and ability to provide leadership in a team environment
Produce meaningful, clear, and concise documents with the proper grammar and usage
Perform mathematical calculations
Read, understand, and interpret program/technical reports and related materials
Organizational and time management skills, including the ability to prioritize tasks and manage multiple concurrent projects and responsibilities
Demonstrated ability to: Communicate effectively both orally and in writing
Gather and interpret data, reach logical conclusions and present statistical records, findings, and recommendations
Assess program and staff needs
Plan, coordinate, and evaluate program activities
Train, advise, direct and evaluate others on the program requirements
Ability to think critically and creatively to identify solutions
Interpret and apply regulations and procedures
Public speaking
Ability to achieve common goals and build consensus with individuals in a diversity of roles, such as families, colleagues, partner agencies, service providers, consultants, and state and local government officials
Ability to securely maintain detailed confidential and fiscal information
Ability to collect, organize, report, and analyze programmatic and fiscal data and provide/present meaningful measurable outcomes
Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities
Applicants are subject to a DMV driving record check, Child Abuse Central Registry check, criminal history search and/or pre-employment drug screening
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or other emergency

Nice To Haves

Experience with the Children’s Services Act (CSA) preferred.

Responsibilities

Provides overall program management and coordination of the CSA program and other human services program areas as needed
Responsible for Programmatic and Fiscal Policy development, coordination, and implementation under the direction of the Amelia Department of Social Services (ADSS) Director and the Community Policy and Management Team (CPMT)
Plans, prepares, and recommends program budgets for approval
Implements approved program budgets
Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements
Organizes and directs special projects
Assesses community needs and trends and develops programs and resources for meeting those needs
Reviews and recommends revision of agency or community programs to meet changing client and community needs
Coordinates agency and community resources and programs
Plans, organizes and oversees the activities of professional, clerical and volunteer personnel
Provides training and technical assistance
Manages the Family Assessment & Planning Team (FAPT) process
Serves as the Liaison between the FAPT and CPMT
Provides administrative and logistical support for the FAPT and CPMT
Manages the Child and Adolescent Needs and Strengths (CANS) requirements
Works cooperatively with other employees, clients, agencies, and the public
Makes presentations to community groups, boards and commissions
Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery
Functions effectively as a team member
Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction
Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area
Attends workshops and training sessions