Program Coordinator

Our Town Studios • Mansfield, OH

11h • $65,000 - $70,000

About The Position

At Our Town Studios, we believe in the power of creativity and compassion. Our mission is to ensure that every person with intellectual and developmental disabilities we serve thrives and achieves their goals. Through innovative programs and personalized support, we empower our clients to live with dignity and purpose in a vibrant, supportive environment. As a Program Coordinator , you’ll play a key role in ensuring quality services and meaningful outcomes for the people we support. You’ll provide leadership, guidance, and oversight to ensure supports are delivered effectively and in alignment with DODD standards. Why Join Our Town Studios? Impactful Work: Make a real difference every day. Bring creativity, purpose, and heart to the people you support. Supportive Environment: Work with a team that values collaboration, kindness, and humor. Growth Opportunities: We invest in our team—through training, leadership development, and chances to grow personally and professionally. Competitive Benefits: Enjoy a salary range of $65,000–$70,000 , along with great perks and a workplace that celebrates wins both big and small.

Requirements

• Experience: Proven background in developmental disabilities services, preferably in a supervisory or coordination role.
• Leadership: Ability to inspire and guide others while maintaining accountability and professionalism.
• Empathy: A genuine care for people and a commitment to helping them achieve their goals.
• Adaptability: Flexibility to manage multiple responsibilities in a fast-paced environment.
• Organizational Skills: Strong time management and attention to detail.

Responsibilities

• Caseload Management: Provide oversight and support for each person served, ensuring their needs and goals are being met.
• Staff Supervision: Schedule, train, and mentor DSPs to maintain high-quality service delivery.
• Quality Assurance: Audit documentation, billing, and program records for accuracy and compliance.
• Incident Management: Promptly report and follow up on Unusual Incidents (UIs) and Major Unusual Incidents (MUIs).
• Team Collaboration: Partner with the Supportive Living Coordinator, administrative team, and DSPs to ensure consistency across services.
• Communication Liaison: Serve as a key contact for families, guardians, and county board staff, ensuring communication stays clear and proactive.
• Problem Solving: Address issues creatively and professionally, with a focus on improving the overall experience for clients and staff alike.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed