Program Coordinator - 000YI - Mon-Fri 8AM-4PM
About The Position
Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. Position Summary The Program Coordinator (QIDP) is responsible for the overall day-to-day operation of the Day Habilitation Program. This role provides leadership, oversight, and decision-making to ensure services align with the agency’s mission, comply with all regulatory requirements, and operate within approved budgets. The Program Coordinator reports to the Program/Site Director of Day Habilitation.
Requirements
- Bachelors Degree required and at least two years supervisory experience preferred.
- Valid New York State Drivers license for at least 2 years required and access to a vehicle.
- Excellent communication skills and customer service skills.
Nice To Haves
- Masters degree in Special Education, Rehabilitation Counseling, Social Work or related field preferred
- Demonstrate proficiencies in Electronic Health Records and other
Responsibilities
- Provide supervision and leadership to Supervising Habilitation Specialists, Habilitation Specialists, Assistants, and per diem staff.
- Participate in recruitment, interviewing, and hiring recommendations for program staff.
- Ensure staff are trained in customer satisfaction, program operations, and regulatory compliance, including OPWDD, OMIG, and agency policies.
- Oversee development and implementation of program plans and curriculum.
- Ensure required documentation is completed, reviewed, and available for audits, including CFAs, Life Plans, reviews, and Level of Care determinations.
- Conduct QIDP reviews to ensure timely submission of billing, program plans, monthly summaries, and survey documentation.
- Complete performance evaluations, manage corrective action processes, and maintain required personnel records.
- Utilize electronic health record systems and management tools to support service delivery, documentation, referrals, and confidentiality compliance.
- Serve as a point of contact for crisis intervention for staff and community providers.
- Collaborate with referral sources, care providers, and transportation agencies.
- Represent the agency professionally at all times.
- Develop and oversee operational systems, including emergency and evacuation procedures.
- Conduct regular staff meetings and ensure accurate weekly census reporting.
- Oversee systems for screening, admissions, discharges, referrals, ISP reviews, and staffing.
- Monitor participant progress through observation and staff oversight.
- Participate in assigned committees.
- Provide physical support as needed, including SCIP interventions, CPR/First Aid, and emergency procedures.
- Maintain confidentiality and perform other duties as assigned.
Benefits
- Medical, dental, vision, and 401k retirement plan (with matching).
- Paid time off, holidays, and personal days.
- Free and low-cost gym and wellness access and support.
- Ongoing professional development and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
