Program Coordinator
Foundation Communities Inc•Austin, TX
•$24
About The Position
The Program Coordinator supports implementation of the tax program through coordination of specific activities, training and supervision of seasonal staff, and site management. This role is primarily based out of Prosper Center South and includes working some weekday evenings and one Saturday per month.
Requirements
- Excellent oral and written communication skills in English and Spanish required
- Strong customer service skills
- Ability to work in a fast-paced environment and maintain composure and patience under pressure
- Ability to work in a team while also handling independent responsibilities
- Proficiency with technology and knowledge of computer operations and software (e.g. Microsoft Office and Google Drive applications)
- Maintain IRS tax certifications and continually expand tax knowledge (training provided)
Responsibilities
- Participate in tax program planning
- Support tax program operations
- Update and develop program materials
- Coordinate specific projects as assigned by the Tax Program Manager
- Train and supervise seasonal staff – learn about our seasonal positions at https://bit.ly/taxseasonjobs [https://bit.ly/taxseasonjobs]
- Coach and support volunteers
- Provide one-on-one support to tax program clients, including tax preparation and general inquiries
- Other duties as assigned
Benefits
- employer paid health benefits
- 401(k) investment opportunity
- Employee Assistance Program
- paid vacation, holiday, and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
