Program Coordinator - AL

Care Initiatives • Avoca, IA

24d

About The Position

Assisted Living Program Coordinator
Avoca Lodge Assisted Living | Care Initiatives
Are you passionate about assisted living and building relationships that drive community growth? Join Care Initiatives as an Assisted Living Program Coordinator, where you will play a key role in supporting residents, engaging families, and actively helping grow and sustain census at Avoca Lodge Assisted Living.
Care Initiatives is a nonprofit organization with over 40 skilled nursing and assisted living communities across Iowa, committed to providing exceptional care and support at every stage of the healthcare journey.
Position Overview
The Assisted Living Program Coordinator is responsible for supporting daily assisted living operations while leading and executing census growth activities. This role partners closely with site leadership, clinical teams, residents, families, and referral partners to ensure a strong resident experience and steady occupancy.
This position may also offer the optional opportunity to pick up additional hours at the attached skilled nursing facility, Avoca Specialty Care, based on experience and facility needs.

Requirements

• Experience in assisted living, healthcare sales, admissions, or census development
• Proven ability to conduct tours, follow up on leads, and build referral relationships
• Strong communication, organizational, and follow-up skills
• Knowledge of assisted living regulations and resident care standards
• A commitment to serving residents and families with empathy, professionalism, and integrity

Responsibilities

• Conduct community tours for prospective residents and families
• Manage and track leads, inquiries, and tour follow-ups in a timely manner
• Maintain consistent communication with prospects through phone calls, emails, and in-person meetings
• Support move-in coordination to ensure a smooth transition for new residents
• Collaborate with leadership to meet occupancy and census goals
• Build and maintain relationships with hospitals, clinics, case managers, social workers, and community partners
• Participate in outreach events, networking opportunities, and community marketing efforts
• Represent Avoca Lodge in a professional and welcoming manner within the community
• Support resident engagement, programming, and overall quality of life
• Ensure compliance with assisted living regulations and organizational standards
• Serve as a point of contact for residents and families, addressing questions and concerns

Benefits

• Competitive compensation
• Comprehensive benefits package including medical, dental, vision, retirement savings, paid time off, and more (for eligible employees)
• Referral bonus program
• Dayforce Wallet – access your pay as you earn it

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed