Program Coordinator, Work+

Arizona State University•Tempe, AZ

3d•$50,000 - $52,000

About The Position

As a part of University College, Work+ ensures student employment is an integrated working and learning experience that contributes to working learners' career growth. By providing comprehensive supervisor support, a thorough evaluation and assessment strategy, and fostering a vibrant community around work and learning, student jobs are modified into transformative learning experiences. This role will support efforts tied to both the scaling of Work+ to all 8,000+ student employees at ASU, as well as The Work+ Collective (a national initiative engaging multiple universities as they redesign their student employment experiences). Under the direct supervision of the Associate Director-Work-integrated Learning Initiatives, the Program Coordinator will help coordinate activities and functions to ensure that specified goals and objectives are met. The ideal candidate has excellent communication skills, has the ability to work independently as well as collaboratively, is prompt with their follow-through, appreciates and works well in innovative, dynamic, and highly-evolving environments; takes initiative; has high attention to detail; is proficient with university technology equipment and learns new technologies quickly and easily; is passionate about working in an educational environment and contributing to efforts designed to increase student success; and is committed to fostering an inclusive environment.

Requirements

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

1+ years experience in a communications, student-facing program coordination or community management role in Higher Education or online service sectors.
Ability to develop creative, engaging, and original digital content, with experience using social media platforms (e.g., LinkedIn, Instagram), content creation tools (e.g., Canva), and basic digital marketing strategies.
Exceptional written and oral communication skills.
Skill in organizing work of self and others.
Demonstrated experience supervising, mentoring, or providing guidance to professional staff and/or student employees.
Experience working in LMS systems such as Canvas.
Proficient in the full suite of applications in Google Workspace and project management and communication platforms (such as Slack and Monday.com).

Responsibilities

Maintains regular communication with students, faculty, staff, and outside/community agencies in facilitating department objectives.
Design, plan and implement activities, events, and content to drive regular engagement with working learners and supervisors.
Manages the development and implementation of learning assets for the Work+ framework in partnership with key departments across campus (such as Student Employment, Career Services, etc).
Design and implement communication campaigns to promote Work+, recruit supervisors and department leadership participants and energize the community as a whole.
Supports the university-wide Career Readiness Inventory and serves as university liaison with related vendors.
Supervises the Work+ student employee team including recruiting and hiring for open roles, managing day-to-day tasks, evaluating performance, and serve as mentor utilizing the Work+ framework.
Creates, facilitates and analyzes supervisor feedback sessions every semester to ensure program growth, engagement, and satisfaction.
Leverage monthly newsletters, websites and other specialized platforms (Canvas, Salesforce Marketing Cloud, Slack) to execute communication campaigns.
Onboard department supervisors; includes delivering training sessions, consulting on best practices, and assisting with resource and tool implementation within departments.
Lead and deliver signature events, with support from the Work+ team (professional development workshops, signature events, etc).
Tracks and maintains participation and completion data for all engagement.
Analyze and utilize this data to design and deliver targeted outreach to encourage ongoing participation and completion.
Participate in and help plan co-design activities to refine initiatives over time.
Participate and support events, pilots, and initiatives as part of the larger Work+Learn team in University College.
Any other duties assigned by the supervisor.