Program Coordinator - Testing and Assessment Services (C)

Edmonds College•Lynnwood, WA

35d•$1,391 - $1,564•Hybrid

About The Position

The Program Coordinator in the Testing and Assessment Services office (TAS) serves potential, new, and current students at Edmonds College (EdC). Typical work includes serving as a proctoring administrator for WaMap tests, the Accuplacer/LOEP, Class Make-Up exams, TEAS, and GED. Resolve any Directed Self-Placement (DSP) and ProctorVue/Meazure Learning issues/concerns. Other responsibilities include providing technical assistance, and training to staff and faculty on matters pertaining to the Testing processes. Help students in person, over phone, email, and on Zoom. This position reports to the. This is a Non-permanent classified position reporting to the Associate Dean/Assistant Registrar of Admissions & Enrollment Services For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 15, 2025 5PM PST will receive priority consideration. The position is open until filled.

Requirements

High school diploma and customer service experience sufficient to successfully perform essential job functions
One year of experience working in a higher education environment
Proficiency with technology tools including: Zoom, Word, Excel, Access, databases, Google Docs, and Gmail
Evidence of or potential for student-centered customer service approach, outstanding interpersonal skills, organizational skills and attention to detail

Nice To Haves

Associate's Degree
Experience proctoring exams/tests
Experience with PeopleSoft/ctcLink
Ability to prioritize workflow and work well with minimum supervision.
Ability to identify and problem-solve challenges and issues.
Ability to work collaboratively within a team
Demonstrated work experience in and commitment to work effectively with populations from diverse backgrounds, life experiences and abilities

Responsibilities

Administer and proctor placement tests and exams including: Accuplacer, LOEP, TOEFL, TEAS, and Chemistry tests, and interpret multiple measures in order to place students
Enter data into ctcLink, shared google spreadsheets, and other applications as needed
Evaluate test scores and transcripts from high school, colleges, universities and tracking them into the ctcLink in a timely manner so that students can register for the appropriate courses
Serve as a resource to students, staff, and faculty for testing policies and procedures
Provide high quality customer services
Coordinate Edmonds remote testing process for out of state students and institutions
Proctor makeup tests, Chemistry placement and challenge tests for English and Math
Coordinate with Office of International Programs to test new international students
Proctor GED testing
Maintain ACCUPLACER, LOEP, and other forms and test samples
Provide testing results and procedures by phone/emails in a professional manner
Answer phone, email, and cover Testing Center Zoom hours
Provide training on testing policies, rules and procedures to staff and faculty from different departments on campus as necessary
Other duties as assigned