Program Coordinator - Quality Assurance Focus
About The Position
Are you passionate about helping individuals and families thrive? Join a team that's dedicated to enhancing lives and strengthening communities through high-quality support services and innovative program development. We're seeking a dynamic professional to deliver direct services, drive program excellence, and champion quality assurance across internal and external providers. This role blends compassionate care with strategic oversight-perfect for someone who thrives in both people-centered and data-driven environments. This is a Monday through Friday, first shift hybrid position
Requirements
- Bachelor's degree in social work, psychology, or related field (or equivalent experience)
- 3+ years of professional experience in human services or quality assurance
- Strong organizational, communication, and analytical skills
- Deep understanding of social dynamics, health systems, and community resources
- Valid driver's license and ability to travel up to 50%
Responsibilities
- Provide best practices and guidance to elevate program outcomes
- Prepare professional documentation, evaluations, and reports
- Build strong relationships with families, providers, and community partners
- Support budgeting, funding applications, and sustainability efforts
- Lead quality assurance initiatives, develop policies, and analyze performance data
- Interpret regulations and ensure compliance with DHS 36 standards
- Train and consult with service providers to ensure clean claims and high-quality documentation
Benefits
- Hybrid work environment for flexibility and balance
- Monday through Friday schedule-your weekends are yours!
- Competitive compensation at $22-$24 per hour
- Public Service Loan Forgiveness (PSLF) eligibility + navigation support through Summer
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts for dependent and health care
- Mileage reimbursement
- Generous Paid Time Off + 10 Paid Holidays
- 403B retirement plan with employee contribution options
- Annual raises prioritized for all employees
- Calm Wellness App - Premium Access
- Student loan navigation support with Summer, PBC
- Early Earned Wage Access via UKG Wallet
- Employee Assistance Program (EAP)
- Service Awards and Employee Recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
501-1,000 employees
