Program Coordinator - Marriage Matters

Be Strong International•Palmetto Bay, FL

52d•Hybrid

About The Position

The Program Coordinator will provide essential support to the Marriage Matters Program, which focuses on strengthening marriages and family relationships through education, counseling, and community outreach. This role assists the Program Manager II in coordinating program activities, managing logistics, and ensuring smooth delivery of services across Miami-Dade and Broward Counties. The Program Coordinator will also maintain accurate records, communicate with participants, and help implement curricula aligned with Be Strong International’s mission to empower families and promote emotional wellness.

Requirements

Bachelor’s degree required in social work, counseling education or related field
Bilingual English/Spanish required
At least 3 years of experience in related work fields.
At least 2 years of experience supervising a department.
Leadership skills to lead team members towards achieving a common goal.
Excellent self-starter and self-motivated.
Proficiency in computer skills and programs: Microsoft Office: Word, PowerPoint, Outlook and Excel.
Ability to learn new software and utilize new tools.
Time management skills.
Detailed oriented.
Strong organizational and time management skills.
Excellent communication skills (written and verbal).
Must possess a sense of urgency.
Must be able to prioritize tasks effectively.

Nice To Haves

Grants management experience is a plus.

Responsibilities

Coordinate and support all Marriage Matters program activities across Miami-Dade and Broward Counties, ensuring sessions, events, and services are delivered on schedule, with appropriate materials, venues, and technology in place.
Ensure all program documentation including intake forms, attendance records, surveys, evaluations, and reports are completed accurately and submitted on time in accordance with contract, funder, and organizational requirements.
Oversee accurate data entry and program file management, monitor survey and assessment completion, and conduct program visits, evaluations, and curriculum fidelity checks to ensure compliance and high-quality service delivery.
Train, support, and supervise assigned success coaches (2–5), ensuring adherence to program expectations, policies, and procedures while providing ongoing guidance, feedback, and support to promote effective service delivery.
Support the Program Manager II with budget oversight and operations by managing requisitions, approving timesheets, ordering supplies and promotional materials, coordinating meetings, and assisting with contract amendments and funding renewals.
Complete all required program trainings, including compliance, curriculum, child abuse reporting, and domestic violence.
Support program management systems and assist in updating key documents (e.g., SOPs, intake forms, parent handbook, policies, surveys).
Collaborate with Program Manager II on contract amendments and funding renewals.
Prepare and organize program documentation, reports, and evaluations.
Coordinate logistics for program delivery, including venue arrangements, materials, and technology needs.
Maintain strong relationships with contract managers and program personnel.
Train success coaches on program expectations.
Manage budgets, approve timesheets and requisitions, and order supplies and promotional materials.
Ensure timely distribution of program policies and procedures and coordination of monthly program meetings.
Oversee data entry and program file management.
Schedule, support, and coordinate program activities and events.
Conduct program visits to ensure compliance and program quality.
Ensure timely completion of surveys, assessments, and data corrections.
Complete evaluations, observations, and curriculum fidelity checks as required.
May supervise 2-5 success coaches.
Must be able to successfully pass Level II background check.
Have reliable transportation.
Able to travel to multiple locations in a single day (sometimes within various counties).
Available to work occasional evenings, weekends, overnights, and conduct out of state travel as required.
Implement core values for all tasks and activities within the workplace.