Program Coordinator III

Commonwealth of Massachusetts • Fall River, MA

5h

About The Position

The Department of Mental Health is seeking a Supervisor of the Health Information Department , this position is responsible for planning, organizing and directing all the activities of Health Information Services serving the Inpatient, Partial Hospital and community programs throughout the Center. Further responsibilities include updating relevant policies and procedures, providing systems training, as well as meeting all standards and regulations for Health Information Services as required by DMH, CMS and the Joint Commission. Additionally, manages and coordinates activities of employees engaged in analysis, coding, filing, transcription of medical/other reports, routing of medical records, release of medical record information and support the billing process.

Please Note: The work schedule will be (40 hours) 8:30 a.m. to 5:00 p.m. Monday through Friday. The days off will be Saturday and Sunday.

Requirements

• Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.
• A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.
• A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.
• A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.
• NOTE: No substitutions will be permitted for the required (B) experience.

Nice To Haves

• RHIA or RHIT certification or degree in health information management or related field and at least three years of professional experience in medical records work in a recognized hospital, clinic or medical facility.
• Experience with The Joint Commission Standards & Survey process preferred.
• Ability to perform a variety of job tasks simultaneously, and flexibly to changing priorities and demands.
• Strong communications and interpersonal skills.
• Ability to apply knowledge of laws and regulations governing the release of confidential information and exercising sound judgment to ensure that patients’ rights are protected.
• Familiarity with HIPAA and PHI (Private Health Information).
• Talent for sensitivity to the cultural and diverse needs of consumers and staff.
• Solid workload management and problem-solving skills; capacity to balance workload.
• Familiarity with software applications such as Microsoft Office products (Word, Excel, Outlook, Teams) and database management software.

Responsibilities

• Manage daily operations of the Health Information Department and supervise Medical Records Staff.
• Ensures a medical record system that provides a medical record for every client admitted to the JCCMHC in accordance with all deferral and state regulations such as DMH, CMS and Joint commission and maintains HIPAA compliance.
• Effectively manage the patent record in both the paper format and the electronic record system.
• Serves as the Chairperson to the HIM Committee, ensuring adherence to by-laws, writing and maintaining minutes, and scheduling.
• Attends state-wide HIM Directors meeting.
• Maintains a numbering system and a cross-reference system for the purpose of facilitating easy access to records.
• Reviews both active and discharged client records for completeness, timeliness and accurate documentation. Files discharges records when assured all information is complete.
• Enters and aggregates quality data pertaining to health information records utilizing standardized tools and reports outcome data to various agency committees including agency Leadership.
• Responds to requests for information from authorized individuals/facilities within stipulated time frames. Processes outgoing requests for information with established policy, procedures, regulations, and the Joint commission standards.
• Ensures and advises staff on confidentiality of client information according to agency regulations.
• Develop and maintain department specific protocols.
• Responds to court orders for medical records.
• Request information from other facilities/individuals for client care.
• Utilize industry standard ICD/CPT resources for coding practices that support the billing process.
• Assist in volumizing records and prioritizing those needing to be thinned.
• Fulfills the priority duties of the record room clerk in their absence.
• Identifies records slated for storage and applying for disposal in accordance with regulatory standards.
• Provides oversight to ensure that all commitment and legal documents are processed in a timely manner.
• Ensure all record forms adhere to JCCMHC standards while organizing and maintaining a form number log.
• Maintains a file staff signatures for author authentication in the medical record.
• Performs other related duties as required.

Benefits

• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level