UNIV- Program Coordinator II - Center for Global Health

Medical University of South Carolina•Charleston, SC

11d

About The Position

The Program Coordinator II supports the transition, integration, and engagement of international faculty, scholars, students, and visitors to the university and the U.S., and prepares students and trainees for global health education abroad experiences. The position serves as a central resource for advising, guidance and connecting individuals to campus and community services. This role also develops and delivers pre-departure programs—including workshop, resource materials, online modules, and handbooks—to ensure safe, ethical and culturally informed global fieldwork. Reports to the Executive Director, Center for Global Health.

Requirements

A bachelor's degree and two years relevant program experience.
Excellent program planning, organizational, critical thinking, and problem-solving skills, with attention to detail and a demonstrated ability to manage priorities
Excellent interpersonal, written and oral communication, and process improvement skills
Demonstrated adaptability to organizational change, initiative and ability to work independently and as a member of a team, managing priorities.
Proficiency with technology, project-based software and data management.
Proven ability to successfully build relationships and collaborate with stakeholders across a complex institution and ability to develop strong connections within a team as a whole, based on trust, respect, and collaboration
Strong intercultural communication skills and the ability to work effectively with individuals from diverse cultural backgrounds.

Nice To Haves

Experience developing and delivering workshops, presentations, or orientations.
Familiarity of U.S. visa and immigration regulations and procedures for international students and scholars
Experience living, working, or studying abroad.
Demonstrated ability to support international student/scholar adjustment
Certification in English as a Second Language

Responsibilities

Advise and support the successful transition of international faculty, scholars, students, and visitors to the university and to U.S. culture.
Serve as a central point of contact, providing guidance and connecting individuals to resources related to cultural adjustment, transportation, housing, health and well-being, academic support, ESL services, and community engagement.
Conduct needs assessments to identify, develop and deliver customized programs including in-person workshops, online resources and written guides.
Lead collaborative efforts with campus entities to offer an integrated experience that helps international faculty, students and scholars navigate the university and US culture (e.g., workshops, webinars)
Design, implement, and maintain a year-round portfolio of community-building and cross-cultural engagement programs, including networking events, cultural celebrations, professional development opportunities, and other initiatives that foster belonging and global understanding.
Plan and coordinate event logistics, collaborate with team members and colleagues.
Serve as a liaison and collaborate with units and organizations such as the International Student Association and Office of Postdoctoral Affairs
Develop and implement a formalized pre-departure orientation program to prepare students, trainees, and faculty leaders for global health field experiences.
Design and deliver workshops in online (synchronous and asynchronous) and in-person formats on key topics such as health and safety, cross-cultural awareness, ethics, and professional expectations.
Create and maintain online training modules.
Create comprehensive handbooks, guidebooks, checklists, and resource materials to support student and trainee travelers.
Create resources to support colleges and programs with education abroad planning, timelines, considerations.
Collect, track, and maintain program data (e.g., demographics, participation, engagement) and produce regular reports to support strategic planning and continuous improvement.
Assist the Director with assessment activities using qualitative and quantitative methods, including outcome measurement and benchmarking against peer institutions.
Evaluate the effectiveness of programs and services, identify trends and opportunities for improvement, and refine programming to meet evolving needs.
Additional duties as assigned