Program Coordinator II

Partnership HealthPlan of California•Fairfield, CA

15d

About The Position

To provide coordination and implementation support of defined tasks for the assigned program(s). In addition to the Program Coordinator I duties, the Program Coordinator II has a higher level of experience, conducts business analysis to evaluate programs, tracks and reports data to a higher complexity level, coordinates daily activities, communicates program status to stakeholders, and confirms that outcomes are meeting program requirements.

Requirements

High School diploma or equivalent.
Minimum two (2) years of project coordination experience.
Effective communication skills, both verbal and written.
Strong interpersonal and customer service skills.
Ability to establish and maintain effective working relationships across all levels within the organization.
Detail-oriented.
Strong organization skills to work on multiple tasks at one time and efficiently complete assigned tasks within established timeframes and quality standards.
Strong Decision making, problem solving, and critical thinking skills.
Able to work under pressure and meet critical deadlines in a fast-moving environment.
Adaptable to a continuous changing environment.
Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint.
Valid California driver’s license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business.
Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers.
Ability to function effectively with frequent interruptions and direction from multiple team members.
Maintains department files (hard and soft copies) per instruction.

Nice To Haves

Knowledge of project/program management methodologies is highly desirable.

Responsibilities

Supports the execution of existing program activities, including data entry, tracking, and reporting.
Tracks, compiles, reviews and analyses program data and results.
Monitors program email inbox. Responds and follows up accordingly
Completes invoice review and facilitates payment through established processes.
Monitors system level reports developed for programs. Summarizes observations and conclusions to make recommendations to leadership.
Attends program meetings and follows-up with stakeholders on outstanding deliverables and action items.
Assists with planning and coordination of events, conferences, and webinars, as needed.
Develops and publishes agendas, meeting minutes, and necessary documentation.
Coordinates, facilitates and leads both internal and external meetings, as needed.
Develops and publishes communication/updates to program stakeholders.
Develops and publishes stakeholder reports on defined schedule. communicates program outcomes and potential risks to leadership.
Supports the successful implementation of new and assigned programs and their associated processes.
Works with program leadership and relevant units to coordinate the implementation of effective and high quality program improvement projects
Utilizes established software, tools, and resources needed for program execution and oversight
Utilizes online collaboration applications. Schedules and leads user demos, trainings and setup as assigned.
Maintains documentation per department specifications.
Other duties as assigned.