Program Coordinator II

Texas A&M University System • College Station, TX

1d • Onsite

About The Position

The Program Coordinator II in the Routh First-Generation Center within the Office for Student Success will lead the university-wide First-Generation High-Impact Learning Experience Program. This university initiative aims to support retention, graduation, and engagement efforts for first-generation students to better prepare them for post-graduation plans. The role manages program operations, events, materials, web content, and assessment while providing a student-centered approach. The ideal candidate stays current with educational research, coordinates cross-unit collaboration effectively across campus, and fosters a supportive environment. The Office for Student Success provides leadership for a collaborative campus-wide culture for undergraduate student success through programs and services that empower, equip, and engage students and support university goals of improved retention and graduation rates and decreased achievement disparities.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Four years of experience in student success, student development, or related work in higher education.
• Proficiency with MS Office (Word, Excel, PowerPoint) and Google suite of tools.
• Experience with web and email technology.
• Experience using databases.
• Ability to learn new technology quickly.
• Proficiency with COMPASS/Banner, and other student analytic platforms (e.g., EAB).
• Ability to multitask and work cooperatively with others.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinates the planning, development, and implementation of programs, resources, and workshops for students and other stakeholders.
• Coordinates institution-wide student tracking efforts and collaborates with colleges/schools and departments to identify ways to make programs and services accessible to undergraduate students.
• Creates, promotes, and delivers student success programs.
• Utilizes various reports, student outreach, and other campus relationships to help identify students that need to reconnect.
• Collaborates with colleges/schools and departments on student high-impact practices.
• Creates a communication plan and timeline for students.
• Assess and reports student data and findings to respective university and college/school leaders.
• Develops, maintains, and delivers accurate, up-to-date reports on a weekly basis, ensuring consistent availability for campus stakeholders.
• Uses EAB Navigate features to identify students who may need additional support and works with college/schools and their success teams and maintains notes.
• Uses COMPASS/Banner to support student success.
• Serves as a liaison to college/schools and student success teams.
• Prepares and completes reports related to student persistence and success.
• Monitors and documents student progress in the dedicated Learning Management System (LMS) to ensure timely completion of scholarship requirements.
• Proactively intervenes as needed to prevent students from entering scholarship probation.
• Provides student support services, including individualized meetings or presentations, to current undergraduate students, faculty, staff, administrators, and resource providers on a case-by-case basis.
• Monitors student progress and fosters retention of students through mentoring, monitoring of student grades, and other support programs.
• Assists in preparation and monitoring of the implementation and delivery of programs and events within the Routh First-Generation Center.
• Provides support to other units within the Office of Student Success.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level