Program Coordinator I

Texas A&M University System • College Station, TX

3d

About The Position

The Academic Success Center seeks to hire a Program Coordinator I who will operate as a member of the Supplemental Instruction (SI) and tutoring team to provide coordination of semester-long programming, student employee evaluations, and training. The successful candidate will have direct experience working with an SI and/or campus-based tutoring program and feel comfortable giving feedback directly to student employees; be able to periodically do observations outside normal working hours; have the ability to work well in a team environment; and be able to troubleshoot scheduling issues as they arise. Organization, flexibility, and good communication skills are vital to the success of this position. If this description sounds appealing to you, we invite you to apply for this opportunity.

Academic Success Center provides comprehensive resources that help all Aggies achieve their academic goals and realize their academic potential. Every Aggie deserves a chance at an Aggie diploma, and the Academic Success Center exists to support them in that endeavor. To this end, we affirm a commitment to creating an environment that supports all Aggies regardless of their background or experiences.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Two years of administrative or program coordination experience.
• Ability to train and supervise student employees.
• Knowledge of word processing and spreadsheet applications.
• Ability to multi-task and work cooperatively with others.
• Excellent verbal and written communication skills.
• Organizational planning and problem-solving skills.
• Knowledge of literature learning theories, student success, and student retention.
• Proficiency in Microsoft Office programs including Word, Excel, and PowerPoint.
• Knowledge of Supplemental Instruction programs.

Nice To Haves

• Bachelor’s degree in Education, Counseling, or general subject area of placement.
• More than two years of experience in tutoring, Supplemental Instruction, student employee supervision or other related area.
• Office administration experience.
• Technical experience in word processing, spreadsheets, and PowerPoint.
• Higher education experience.

Responsibilities

• Collaborates with the Director, Associate Director and SI/Tutoring Team to creates policies and procedures for the SI and tutoring programs.
• Plans and implements SI programs for the Academic Success Center.
• Provides feedback to SI Leaders through observations.
• Provides ongoing supervision of SI leaders.
• Compiles program statistics.
• Assists in the evaluation of programs through end of semester student and faculty feedback surveys.
• Assists with purchasing program related expenses.
• Maintains program records and databases.
• Develops and updates training materials for SI Leaders.
• Develops and delivers pre-semester and on-going training of SI Leaders in accordance with certification requirements from the International Center for Supplemental Instruction.
• Participates as part of the team to vet and hire SI Leaders and tutors.
• Serves as the primary point of contact for both the SI and tutoring programs.
• Responds to inquiries regarding program offerings.
• Coordinates program communications and marketing for both the SI and tutoring programs.
• Maintains the in-house SI attendance tracking systems used in SI.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level