DMV - Program Coordinator I

State of North Carolina

8d • Onsite

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. The primary purpose of this position is to service customers at the Raleigh Central Services office in the registering of their vehicles in the state of North Carolina. To perform this task, this position requires technical and administrative skills. This position must have an extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials. Additionally, this position will issue official/special/personalized license plates, issue crash reports, and provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines. This position accepts payments for driving license penalties and/or fees as well as other duties assigned by the manager as required for the functionality of the unit. The program area for this position includes one or more of the following: working knowledge of DMV general statutes, policies and procedures, and/or working knowledge of vehicle registration procedures. This posting is accepting applications for the following positions: 60029906 & 60031386. Applicants will be considered for both positions. You only need to apply once. These positions are located in Raleigh, NC.

Requirements

• Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.

Nice To Haves

• Experience with a personal computer and mainframe database.
• Experience operating a calculator, workstation laser printer, fax machine & copier.
• Experience with recording, compiling, summarizing & analyzing data.
• Experience examining titles, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.
• Experience explaining & interpreting policies, regulations, & programs; and balancing a cash drawer.

Responsibilities

• Service customers at the Raleigh Central Services office in the registering of their vehicles in the state of North Carolina.
• Extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials.
• Issue official/special/personalized license plates
• Issue crash reports
• Provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines.
• Accept payments for driving license penalties and/or fees
• Other duties assigned by the manager as required for the functionality of the unit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees