To provide coordination and implementation support of defined tasks for the assigned program(s).
Schedules and coordinates both internal and external meetings.
Tracks and compiles program data for program team analysis/review.
Monitors program email inbox. Responds and follows up accordingly
Attends program meetings and assists in follow-up with stakeholders on outstanding deliverables and action items.
Assists with planning and coordination of events, conferences, and webinars, as needed.
Develops and publishes agendas, meeting minutes, and necessary documentation.
As directed, assists with internal and external meetings.
Assists Program Manager to develop and publish communication/updates to program stakeholders.
Develops and publishes stakeholder reports on defined schedule.
Communicates program outcomes and potential risks to leadership
Supports the successful implementation of new programs and associated processes
Works with program leadership and relevant units to coordinate the implementation of effective and high quality program improvement projects
Utilizes established software, tools, and resources needed for program execution and oversight.
Utilizes online collaboration applications
Schedules and assists with user demos, trainings and setup as assigned.
Maintains documentation per department specifications.
Other duties as assigned.
High School diploma or equivalent. Minimum of one (1) year project/program coordination experience.
Effective communication skills, both verbal and written.
Strong interpersonal and customer service skills.
Ability to establish and maintain effective working relationships across all levels within the organization.
Detail-oriented.
Strong organization skills to work on multiple tasks at one time and efficiently complete assigned tasks within established timeframes and quality standards.
Strong Decision making, problem solving, and critical thinking skills.
Able to work under pressure and meet critical deadlines in a fast-moving environment.
Adaptable to a continuous changing environment.
Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint.
Valid California driver’s license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business.
Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers.
Ability to function effectively with frequent interruptions and direction from multiple team members.
Maintains confidentiality and integrity at all times.
More than 50% of work time is spent using a desktop computer.
When necessary, the ability to lift, carry, or move objects of varying size, weighing up to 10 lbs.
Provide the highest possible level of service to clients;
Promote teamwork and cooperative effort among employees;
Maintain safe practices; and
Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.
Knowledge of project/program management methodologies is highly desirable.