Program Coordinator - HUD Housing Compliance

🏢 About UsWest Allis, WI
10h

About The Position

Lutheran Social Services (LSS) has built an outstanding network of HUD housing apartment communities across Wisconsin and Upper Michigan. We are committed to maintaining high occupancy standards, ensuring compliance, and fostering tenant satisfaction. We’re seeking a Program Coordinator to join our growing HUD Housing Program and help us continue delivering safe, affordable housing to those who need it most.

Requirements

  • Bachelor’s degree in social work, sociology, psychology, or related field (or equivalent HUD/Tax Credit experience)
  • HUD Certified Occupancy Specialist (or similar certification) required
  • Strong knowledge of HUD compliance, property management software, and reporting
  • Excellent communication and organizational skills
  • Valid driver’s license and reliable transportation (travel up to 50%, occasional overnight)

Nice To Haves

  • 3+ years of professional work experience preferred

Responsibilities

  • Process and verify all HUD compliance paperwork
  • Review and correct tenant certifications, leases, and related documentation
  • Intake and process applications, including background, credit, and eligibility checks
  • Ensure certification paperwork meets HUD program rules and LSS standards
  • Maintain high occupancy rates and tenant satisfaction
  • Prepare compliance reports and respond to property operations requests
  • Collaborate with tenants, neighborhood groups, and city leaders
  • Apply knowledge of HUD handbooks and property management software

Benefits

  • Public Service Loan Forgiveness (PSLF) eligibility
  • Medical, dental, and vision insurance
  • Flexible spending accounts (health & dependent care)
  • Mileage reimbursement
  • Paid time off + 10 paid holidays
  • 403B retirement contributions
  • Annual raises prioritized for employees
  • Employee Assistance Program
  • Service awards & recognition
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