Loma Linda University Health-posted 1 day ago
Full-time
Loma Linda, CA
5,001-10,000 employees

The Program Coordinator-Grant assesses, provides, coordinates and monitors linkage to healthcare and social services. Practices in a collaborative health care environment to ensure Call Center contacts are assisted in a timely manner. Performs other duties as needed.

  • Bachelor's Degree required.
  • Experience may be considered in lieu of degree.
  • Knowledge of Electronic Health Record or Epic software and telephony equipment and software preferred.
  • Write and publish call center reports.
  • Able to read
  • write legibly
  • speak in English with professional quality
  • understand and speak Spanish
  • use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
  • Operate/troubleshoot basic office equipment required for the position.
  • Able to relate and communicate positively, effectively, and professionally with others
  • work calmly and respond courteously when under pressure
  • collaborate and accept direction.
  • Able to communicate effectively in English and Spanish in person, in writing, and on the telephone
  • think critically
  • manage multiple assignments effectively
  • organize and prioritize workload
  • work well under pressure
  • problem solve
  • recall information with accuracy
  • pay close attention to detail
  • work independently with minimal supervision.
  • Able to distinguish colors as necessary
  • hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace
  • see adequately to read computer screens, and written documents necessary to the position.
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