Office for Community Child Health - Program Business Consultant - 40hrs

Connecticut Children's Medical Center•Hartford, CT

About The Position

As a key resource within Connecticut Children’s Office for Community Child Health (the Office), the program business consultant provides business planning services to programs to strengthen their impact, growth and evolution. Through time-limited engagements with programs, the consultant integrates such topics as strategy, sustainability, impact, measurement and evaluation to perform special projects including, but not limited to, researching a defined problem or opportunity, performing an analysis, documenting a plan, identifying a resource, etc. The consultant may also take on temporary roles in launching and/or executing any plans that are developed. The consultant leverages positive relationships with program leaders and team members, Office leadership, other divisions (such as the Center for Well-Being and Care Integration, Marketing and Communications, Government Relations, etc), Connecticut Children’s leadership and other stakeholders as necessary to ensure business planning is comprehensive and execution will be successful. The program business consultant works closely with Office leadership, including the director, associate directors and manager, in performing duties that advance the Office’s strategic goals of strengthening programs, cultivating synergy across programs and incubating innovations to drive short and long-term benefits to help children flourish, thrive, and succeed. The program business consultant will operate effectively in ambiguous situations and maintain a deep commitment to the values and mission of Connecticut Children.

Requirements

Bachelor’s Degree in health administration or related field
At least three years of healthcare experience.
Experience with pediatric organizations/population.
Verbal, written, and problem-solving skills
Detail-oriented and efficient
Critical and strategic thinking to facilitate idea generation and problem-solving
Project management and organizational skills
Data collection, management, and analysis skills related to business planning, strategy, innovation, sustainability, and measures/metrics.
Strong computer literacy in PC Windows and MS Office (Word, Excel, PowerPoint, Access)
Communicate clearly and calmly in a wide array of settings
Effectively multi-task in a fast environment
Independently make procedural decisions
Proactively seek information that ensures a broader perspective needed to identify innovative solutions
Adapt to a variety of internal and external project and stakeholder contexts
Gather and analyze relevant data to guide strategy development
Organize resources and establish priorities
Demonstrate Connecticut Children’s Core Organizational Competencies
KNOWLEDGE OF: Sectors and initiatives relevant to child health and wellbeing Population health needs assessment, research, and outcomes Basic medical terminology for the identification of health needs and social determinants of health to drive action plans. Lean and/or Six Sigma principles for continuous improvement. Techniques to perform relevant analyses The key concepts of diversity, equity, inclusion and humility and comfort connecting with and building relationships with people of color, different cultural backgrounds, etc.

Nice To Haves

Master’s Degree preferred.
Experience navigating issues of cultural humility, equity, diversity, and inclusion desired.
Bilingual preferred: English/Spanish

Responsibilities

Work with program leadership to perform business analyses that strengthen programs, including but not limited to needs assessments, environmental scans, operational assessments, cost-benefit analyses, etc.
Use data to drive decision making including population health data, cost of care, qualitative and quantitative well-being metrics, among others.
Leverage the Office’s expertize in areas such as community partnerships (e.g. Community Relations Manager), innovation (e.g. Childhood Prosperity Lab), program strategy and impact (e.g. Office leadership) as well as institutional expertize in support services such as finance, human resources, technology, research, advocacy, etc to inform program plans and execution.
Document plans that integrate topics such as strategy, sustainability, impact, measurement and evaluation.
Prioritize and implement action plans that align with short- and long-term program goals.
Provide high-level summaries and analyses for management and executive leadership as needed.
Identify areas of improvement and support the development of plans for process optimization.
Develop and maintain positive and strong working relationships with diverse individuals and groups as necessary to support analysis and planning activities, including OCCH program leaders and members, community stakeholders, patient populations, medical providers, administrative, operational, and leadership teams.
Perform other tasks as assigned.

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