Program Assistatnt

Saint Francis Ministries • Lubbock, TX

8h

About The Position

The Program Assistant provides receptionist duties and support services such as
case filing, copying, and scanning documents.

Requirements

• High School diploma or equivalent
• 6 months experience working in and the public or related experience.
• First Aid/CPR
• Must pass a drug screen.
• FBI Fingerprint Check.
• Submit to a Criminal History and DFPS History Check.
• Pass a Centralized Background Check through the Texas Health and Human Services Eligibility and any background checks deemed to be necessary.
• Must have a valid driver’s license and reliable transportation.
• Lifting requirements of 50 lbs.
• Mandated Reporter.
• Ability to work flexible schedule.
• Demonstrates effective written and verbal communication skills.
• Handles multiple priorities.
• Organizational skills
• Clerical skills, including filing, and typing.
• Computer skills including knowledge of spreadsheets, databases and word processing.
• Independent discretion/decision making within the scope and responsibility of the position.
• Manages emotions and can make decisions under pressure.
• Manages stress appropriately.
• Works alone effectively.
• Works near others and/or in a distracting environment.
• Works with other effectively/teamwork.
• Ability to work with diverse populations.
• Understands and practices Universal Precautions.

Responsibilities

• Provides quality customer service when greeting individuals either by phone or in person
• Provides technical assistance with distributing and sorting mail, assembling packets, and send and receiving information
• Gathers, reviews and maintains client information for files and assures compliance standards are met
• Assists with keeping children and family information up to date in the client management system
• May purchase and maintain office inventory
• May take minutes at meetings
• Assures confidentiality of all data and information
• Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours
• Maintain strict confidentiality of client’s personal and health information and agency propriety data, adhering to HIPPA regulations and company policies
• Implements Saint Francis Ministries policies and follows directives as required.
• Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms
• Is knowledgeable of and follows all safety procedures.
• Reports unusual incidents through appropriate Risk Management, clinical and
• Ensures clients’ rights are protected
• Other duties as assigned.
• Will participate in a minimum of 40 hours in-service education per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED