Program Assistant (49995)

WESTCARE INC•Saint Petersburg, FL

53d•$18 - $20•Onsite

About The Position

Person in this position will provide general program support for individuals receiving treatment and/or intervention services for substance abuse issues. Support services to clients and staff, include, but are not limited to, UA collection/observation and perform day-to-day administrative, clerical and data entry functions, etc. Other duties may be assigned, as needed.

Requirements

Computer proficiency with Microsoft Office products
Ability to act in professional manner with staff and clients.
Minimum 2 years of clerical/administrative experience required.
High School Diploma or equivalent
Employment at WestCare is contingent upon successful completion of a pre-employment drug test, pre-employment physical and criminal background check

Nice To Haves

Minimum 2 years of experience as receptionist preferred.

Responsibilities

Answer incoming phone lines and distribute messages.
Provide general administrative/clerical support for Program, including photocopying, faxing, filing, and maintaining electronic documentation systems.
Receive, sort, and distribute mail and faxes.
Compile and enter data of all required documentation.
Monitor and maintain office supplies inventory and submit requests for repairs when necessary.
Prepare orders for office supplies sent to Accountant.
Participate with intake and discharge documentation of clients, as assigned.
Maintain organization and security of clients’ open and closed files.
Assist with preparation and coordination of clients’ graduation and certificates.
Distribute copies of staff schedules.
Attend and take minutes of staff meetings, as assigned.
Maintain client rosters, as required.
Establish helping relationships with clients and staff characterized by warmth, respect, genuineness, and empathy.
Facilitate clients’ engagement in treatment and recovery processes to enhance motivation for change.
Promote client knowledge, skills and attitudes that contribute to positive behavior change, according to program guidelines.
Work appropriately with clients to recognize and discourage all behaviors inconsistent with program rules and regulations.
Protect clients’ rights to privacy and confidentiality in all treatment situations and recordkeeping.
Provide services appropriate to personal and cultural identity and language of clients and their families.
Understand importance of reporting any suspected incidents of child abuse or neglect and promptly report any such incidents to supervisor on site.
Embrace and embody mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
Perform other duties, as assigned.