Program Assistant

U.S. COMM FOR REFUGERaleigh, NC

About The Position

The Program Assistant is a part-time on-call position. S/HE will support the Case Manager(s), based on program assignments. Assignments might be given outside of the traditional 9 am-5pm work schedule. The successful candidate must be committed to immigration and human rights issues and be able to conduct assignments promptly, advocate when necessary for client needs, understand the local education system, and perform other outreach activities that help fulfill program outcomes and USCRI’s mission. This role reports to the Program Manager.

Requirements

  • Bilingual in the following (Arabic, Dari, Pashtu, Spanish, Ukrainian, Kiswahili, Kinyarwanda )
  • High School Diploma or GED
  • NC Driver’s License
  • Excellent written and oral communication skills and the ability to organize, prioritize, and work independently as well as in collaboration with others is required.
  • Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds.
  • Must have dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people

Nice To Haves

  • Good sense of humor and pleasant, diplomatic manner is desired.

Responsibilities

  • Assist case managers with picking up new clients at the airport.
  • Conduct home safety training.
  • Communicate client needs to case managers.
  • Collaborate with case manager and other staff personnel to confirm appropriate services are in place; and
  • Perform other duties as assigned by the supervisor.
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