Program Assistant - PACU
About The Position
The Harborivew Post Anesthesia Care Unit (PACU) has an outstanding opportunity for a Program Assistant. WORK SCHEDULE • Full-Time / 40 hours per week • Day/Evening Shift - Tuesday - Friday, 11:00 am - 9:30 pm • This position is fully on-site POSITION HIGHLIGHTS • Perform general clerical duties such as answering and screening telephone calls; processing mail and assembling and sending information to patients; monitoring supply inventory and ordering and stocking supplies; and maintain record of services ordered • Escort patients to various treatment areas ABOUT THE DEPARTMENT: The Ambulatory Surgery Unit (ASU) and the Post Anesthesia Care Unit (PACU) provide pre-operative preparation for in-patients and post-operative care for both in-patients and morning admissions. The ASU and PACU areas also can be utilized for conscious sedation and recovery for special procedures or anesthesia-assisted procedures such as electroconvulsive treatment and exams under anesthesia. ASU and PACU care for pediatric and adult populations. Services include General Surgery, Orthopedics, Neurosurgery, Ear/Nose/Throat, Urology, Oral Maxillofacial, Burns, Ophthalmology, Gynecology, and Pain Service-related procedures.
Requirements
- High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
Responsibilities
- Float between the ASU and PACU patient care area and the two Waiting Areas as needed for patient and family check-in as well as providing clerical duties as directed by the Charge RN or Management.
- Respond to patient questions and provide directions to specified areas such clinics, units, ancillary departments, support services, parking, and eating facilities
- Assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources
- Ensure positive and professional first impression of the clinic while communicating pleasantly and in a manner that optimizes patient privacy
- Schedule new, return, ancillary, and procedure appointments consistent with patient needs and scheduling guidelines
- Obtain authorization and complete required documentation
- Coordinate obtaining interpreters for patients
- Arrange for patient transportation to outside facilities and coordinate patient transportation within facility
Benefits
- Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
