Program Assistant

Victory Programs Inc • Boston, MA

24d • $23 • Onsite

About The Position

The Program Assistant is responsible for the overall management and maintenance of the day-to-day operations of the program, and supporting the staff by providing quality services to clients. The Program Assistant reports to and is supervised by the Program Director or his/her designee for weekly supervision and programmatic assignments

Location: New Victories in Dorchester, provides residential treatment programs for 39 men with substance use disorder. The program is three-to-nine months long and helps support the residents with co-occurring conditions, such as mental health and chronic health conditions.

Requirements

• High School Diploma or equivalent or a minimum of one year work experience in the field of addiction, HIV, and/or mental health or a certificate from a recognized counseling program or course of instruction.
• Basic knowledge of kitchen management and procedures to ensure safe and sanitary food preparation.
• Ability to work and relate to clients in a helpful, directive, firm, yet compassionate manner.
• Ability to work independently and cooperatively as a member of a professional team.
• Knowledge of the addiction recovery process, or willingness to acquire it within the first six months of employment.
• Demonstrated ability to work successfully in multicultural settings with diverse client groups.
• Proficient computer skills.
• Current TB assessment (may be obtained upon hire).
• CPR certification (may be obtained upon hire).
• Three work related references, at least 2 from a supervisor.

Nice To Haves

• Experience in the field of addiction or mental health.
• Strong organizational and record-keeping skills.
• Must be at least 25 years of age.
• Valid Massachusetts Driver’s license with a positive point rating of 98. 99, 00, 01, 02 or 03.

Responsibilities

• Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy Care at all times, including maintaining professional ethics, boundaries and client confidentiality.
• Ensure smooth program operations and a therapeutic, trauma-informed milieu.
• Responsible for ordering, purchasing, picking up, delivery and inventory of food and supplies.
• Provide guidance to residents participating in food preparation (including menu planning, proper food storage, sanitary and safety etc.).
• Manage linen supplies, including keeping inventory, ordering, distribution, collection and laundering, and coordinating laundry activities as necessary.
• Ensure that the program is maintained in a state of good repair, orderliness and is a safe hazard-free environment.
• Ensure safety standards are being met at all times and conduct monthly fire drills for residents.
• Represent program at bimonthly agency-wide Safety Team meetings.
• Maintain cleaning schedule for the program space including but not limited to taking out rubbish, sweeping and mopping when needed.
• Assign and provide guidance/supervision of client daily chores.
• Contact the Facilities Department for repairs when needed.
• Collaborate with the Program Director to assure coverage for all shifts including calling relief and/or other staff and arranging coverage staff vacation and/or calls, as needed.
• Assist in the admission of new clients by preparing bedrooms (i.e. cleaning the room, providing linens, pillow, etc.) and searching personal belongings.
• Assist in the orientation of new clients by completing admission paperwork and giving a tour of the program.
• Provide transportation for program clients, utilizing the program van, time permitting, and as deemed appropriate by the Program Director or his/her designee.
• Provide milieu coverage as needed, including: monitoring and assessing the integrity of the program’s therapeutic milieu; empowering clients to act in accordance with the guidelines of the program; assisting clients in self-administration of medications; conducting controlled substance counts; answering phones and the front door.
• Maintain all documentation related to house management (i.e. work orders; mileage logs).
• Develop, implement, and facilitate and/or co-facilitate client groups and complete required group facilitation documentation.
• Input client/program data into Electronic Health Records and The Virtual Gateway (ESM).
• Make emergency referrals (e.g. detox programs, DTA, hospital and after care placement).
• Attend weekly staff meetings, trainings, seminars, workshops and rallies as requested by the supervisor.
• Represent the program(s) in the community and to designated funders, as requested by supervisor and/or Program Director.
• Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions.
• Perform any other duty or task that may be requested from time to time by your supervisor or their designee.

Benefits

• Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance.
• Victory Programs offers a generous paid time off package to employees working 20+ hours a week including vacation, sick, and personal time as well as holidays.
• Upon hire, employees working 20+ hours a week are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation.
• These figures adjust based on full time or part time status and allocated vacation time increases with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees