Program Assistant

U.S. COMM FOR REFUGE • Dearborn, MI

19h

About The Position

The Program Assistant will work with staff in the maintenance of social service cases by assessing client needs, assisting in the development and implementation of service plans, recommending and obtaining services, gathering information necessary for case managers to assist clients in obtaining services that will provide living arrangements appropriate to the clients identified need.

Requirements

• Prior experience in providing resettlement services is strongly preferred
• Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds
• Knowledge of MS Word, MS Access, MS Excel and database programs
• Bilingual/multilingual ability is strongly preferred
• Must have a valid driver's license, insurance, clean driving record and personal transportation
• Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people.

Nice To Haves

• Prior experience in providing resettlement services is strongly preferred
• Bilingual/multilingual ability is strongly preferred

Responsibilities

• Provide initial housing placement, in coordination with case managers, including: researching and securing apartments, securing furniture and household goods, coordinating truck and volunteers for housing set-up, and ordering and ensuring utilities are turned on
• Support clients with housing transitions, challenges, and crises, including landlord mediation and emergency financial assistance.
• Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information; and
• Performing other job related duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees