Program Assistant - Program Without Walls

United Cerebral Palsy Associations•Stockton, CA

4d•$18 - $20

About The Position

Under the direct supervision of the Program Manager, assists in managing the day-to-day program functions including supervision of staff, may provide direct personal care, monthly and quarterly reporting of customer activity, program billing of services to funding sources, and other administrative support as required.

Requirements

One year of college course work (30 units) of social work, counseling, therapeutic recreation, adapted physical/special education or related human service field with a minimum of three years of experience working in day or residential programs serving persons with disabilities. A BS degree with an emphasis in human services may be substituted for one year of experience.
Must obtain and maintain First Aid and CPR certifications.
Ability to read and analyze a variety of documents.
Must be able to write and communicate complex information within the scope of job functionality.
Must be able to understand and follow verbal and written instructions from supervisor.
Must be able to develop and document lesson plans.
Knowledge and ability to work with basic mathematical concepts.
Must have working knowledge of Microsoft Office Suite, scheduling and MITC software experience.
Must possess a valid CDL and have clean driving record as well as operate a vehicle in good working order for employee transportation.
Must have proof of ongoing auto insurance on personal vehicle.
Is punctual and dependable
Provides excellent internal and external customer service
Must work in an ethical and professional manner
Quality and Quantity of work reflects accuracy, thoroughness and timeliness
Has strong interpersonal skills that include responding well to supervision
Must be able to work collaboratively at all levels within the organization
Must be able to work independently
Must be able to problem solve and make decisions in a crisis situation
Must demonstrate respect and sensitivity to diversity
Must possess general knowledge of developmental and physical disabilities; individual/group instruction techniques, behavioral and medical knowledge associated with given disabilities such as seizure activity, practice of correct lifting, positioning and transferring techniques, behavior modification techniques, documentation procedures and have ability to remain calm in high stress situations
Has demonstrated supervisory skills including delegation, adaptability, initiative and team work

Responsibilities

Provide program development and implementation is such areas as: Life skills Customer employment readiness
Assists with management activities in the event of the absence of the Program Manager
Monitors documentation and data recording/collection in 24 hour customer binders inclusive of communication and medication logs
Assists with service plan implementation and evaluation
Evaluation and reporting on customer activity
Provide input for ISP
Mans Emergency Phone line during off duty hours
Documents records of business transition
Ensures consumer and personnel files are in compliance
Assists with billing for services
Documents transaction reports for funding agent
Reviews submitted customer paperwork from staff
Supports or facilitates staff meetings
Reviews all timesheets for accuracy
Schedules employee shifts weekly including IHSS schedules
Communicates with VMRC relating to customers issues/crisis situations.
Customer home Health and Safety inspections
Management of IHSS cases
Develop and maintain good rapport with customers, staff, and stakeholders
Assists customers to emergency hospital as needed
Provide staff supervision, training and performance feedback
In partnership with Program Manager writes staff evaluations and other supervisory documents as needed
Participates in interviews for new staff
Manage or provide supervision of medication distribution
Ensure customer and employee welfare and safety
Monitor staff vehicle maintenance
Assist with vehicle and equipment maintenance
Participates in customer meetings such as IPP, VMRC or residence meetings,
Attend required agency meetings and training or meetings as requested by Program Manager
Provide support in the absence of staff
Provide support in the absence of Program Manager
Perform other duties as assigned