Program Assistant

Housing Works • Queens, NY

6d • $19 - $22 • Onsite

About The Position

The Housing Works Emergency & Transitional Housing Program (ETH) provides time limited transitional housing and support services to individuals reentering the community following periods of incarceration or other justice system involvement. Program participants engage in a variety of onsite services, including case management, vocational training, housing advocacy and mental health support that address barriers to accessing housing in the community and help build skills that participants can use to achieve and maintain stable functioning in the community. Reporting to the Operations Manager, the Program Assistant is responsible for administrative tasks and functions of the program site. This includes monitoring and managing the supply inventory and ordering process, submitting financial reconciliations, assist with maintaining accurate program records and data systems, census tracking and monitoring, assisting with staff scheduling and coverage planning, uploading documents to participant electronic medical records, coordinate onsite events, taking meeting minutes and sharing with meeting attendees and crisis intervention as needed. This is an ideal opportunity for individuals with administrative skills and abilities seeking entry into the non-profit services industry who are looking to develop skills in the area of program administration and who are enthusiastic about working alongside an interdisciplinary team of like-minded individuals.

Requirements

• High school diploma required. Bachelors degree preferred.
• Experience or passion for working with justice-involved or justice-impacted individuals.
• Experience working in a congregate or shelter setting.
• Strong written documentation and communication skills
• Good problem-solving skills and ability to work autonomously
• Microsoft Office Suite, particularly Excel, required
• Experience utilizing EMR systems.
• Ability to lift 40lbs.

Nice To Haves

• Preferably bi-lingual in Spanish.
• Excellent written and oral communication skills.
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
• Ability to work independently and collaboratively with the team.
• Dependability and reliability to arrive and depart timely for scheduled shift.

Responsibilities

• Provide overall administrative services support to the ETH Program site.
• Monitor and maintain systems for inventory and supply ordering.
• Ensure Human Resources, NYC, NYS or other governing agency notices and documents are updated and posted visibly in required areas.
• Assist with coordinating staff schedules and coverage planning.
• Responsiveness to emails, texts and phone calls.
• Ability to arrive and depart timely in accordance with scheduled hours of operation.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED