Program Assistant, Immigrant Legal Services - Temporary, Half- Time

Jewish Family Service of San Diego • San Diego, CA

5d • Onsite

About The Position

The Program Assistant provides administrative support to immigration case workers and attorneys. This position reports directly to the Program Manager and assists the Supervising Immigration Advocate for the Affirmative Services Program. The Program Assistant interacts daily with the public to field inquiries and screen for eligibility for programs, providing client-centered services in a fast-paced environment. Jewish Family Service of San Diego is a client-centered, impact-driven organization dedicated to building a stronger, more resilient community. With over 100 years of service, JFS is a trusted resource offering life-changing and often life-saving services. The organization values its employees as the backbone of the Agency, striving to ensure each employee is treated with dignity and respect, and aims for their success.

Requirements

• Strong oral and written communication skills in English and Spanish
• One year of administrative support experience
• Experience working with immigrant communities
• Ability to prioritize, multi-task and organize in a fast-paced environment
• Proficient in Microsoft software including Excel, Word, Outlook, and Teams
• Excellent interpersonal and listening skills
• Demonstrated ability to take initiative
• Ability to work both independently and in a group
• Ability to work flexible hours, including some evenings and weekends
• Valid driver’s license, access to an automobile, insurance, and willingness to drive to offsite locations

Nice To Haves

• Language proficiency in Arabic, Farsi, Haitian Creole or other language a plus
• Bachelor’s degree or equivalent experience desired

Responsibilities

• Assist with office-related support and administrative tasks
• Screen for eligibility and schedule appointments for Affirmative Services Program
• Manage online scheduling system for Affirmative Services Program; create monthly reports
• Answer voicemails, refer and assist on Immigration Line
• Provide client centered assistance to low-income immigrant populations
• Assist Affirmative services case workers to prepare immigration applications and submit immigration filings
• Track immigration filings and notify caseworkers of case updates
• Participating in community workshops, information sessions, and other outreach activities
• Stay up to date on rapidly changing immigration laws and policies
• Comply with data and program reporting requirements

Benefits

• Comprehensive, low-cost healthcare coverage for employees (if working 30 hours or more)
• Employer-covered life insurance (if working 30 hours or more)
• Sick Pay – 1 hour for every 30 hours

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed