Program Assistant

Wheeler Mission Ministries•Bloomington, IN

16h•Onsite

About The Position

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed. Employees are encouraged and expected to share the Gospel as opportunities arise. The Program Assistant position is to manage the residents of our programs. This person will work alongside our Case Managers to ensure the successful transition of guests coming out of Wheeler Mission programs. This role may be responsible for drug testing, fiscal accountability, enforcing program rules, and keeping guests on pace with their individual transitional plans. Collaborates across teams.

Requirements

1+ years of successful, recent work experience, demonstrating dependability and a strong work ethic.
Belief in the inerrancy of the Holy Bible
Alignment with WM values
Adherence to WM Employee Policies
Must be willing to work a flexible schedule including nights, weekends, and some holidays.
Must possess a valid state issued driver’s license and have a driving record without major moving violations, including convictions for DUI, Reckless Driving, or Driving While Suspended. Must be insurable according to standards established by Wheeler Mission’s risk management insurance agency.
Conflict of Interest Policy, Confidentiality Policy, and Statement of Faith
Post offer acceptable background check required for all positions
All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.
Walking short distances with the ability to ascend and descend stairs.
Physical dexterity sufficient to type and operate standard office equipment.
Physical ability to perform normal office functions with the endurance to remain standing for long periods of time.
Strength to lift office supplies and equipment up to 40 pounds.
Ability to drive a vehicle with multiple occupants in a city environment.
Basic Proficiency in Microsoft Office Suite, including email and Word
Basic Proficiency in Mission Tracker Software and Paycom

Nice To Haves

1+ years general experience in a non-profit program department, preferred.
Experience with addiction support, mental health issues, and trauma support, preferred.
Familiarity with the Wheeler Mission program focus and our residents’ experiences strongly preferred.

Responsibilities

Daily Resident Support: Assists with the daily operation of the programs and creates a welcoming environment with a focus on:
Relate to the guests while helping with practical needs during intake.
Answer questions and assist with helping solve routine problems.
Listen to the guests and assist as appropriate, escalate any concerns to the program manager or other managers.
Resolve conflicts and serve as a calming influence by using a Biblical model and de-escalation techniques.
Assist Case and Program managers with evening and weekend activities including visitation supervision, transportation of guests and residents to meetings, church, and activities using a Wheeler vehicle.
Assist with special events and other program duties as assigned.
Administrative Responsibilities: Performs a wide variety of administrative tasks to support the program operations which includes:
Participation in daily, weekly, and other regular program meetings.
Complete required paperwork including incident reports and answer email in a timely manner.
Communicate in a timely manner with supervisors via written and verbal communication.
Maintain and update necessary records and coordinate information with other staff.
Maintain legal and ethical confidentiality in all guest related matters.