Program Assistant- Region 5 Field Office Intake and Evaluation- Savannah

State of Georgia • Savannah, GA

41d • Onsite

About The Position

Perform a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.

Requirements

• High school diploma/GED and three (3) years of progressively complex office or administrative experience.
• To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.
• Drug Screening
• TB Evaluation
• Annual Influenza
• Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
• FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

Nice To Haves

• Four years of experience as a receptionist
• Excellent customer service skills
• Excellent skills managing confidential files
• Ability to communicate and write clearly in English
• Proficient with Microsoft Office

Responsibilities

• Provide customer service to internal and external customers; this includes answering calls, greeting visitors to the Regional Field Office, responding to requests for information or directing requests to the appropriate party when needed.
• Provide general clerical support including data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, typing, filing, sorting mail, etc.
• Provide education, instruction and assistance on available services, benefits, resources, and the application process to individuals or families seeking waiver or state funded services
• Provide clerical support within assigned functional area (i.e., review of applications, processing consumer documents, scheduling with providers, etc.).
• Use independent judgment and initiative to perform administrative, clerical, and secretarial duties in support of I/DD programs or groups of employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees