City of Richmond, VA-posted 25 days ago
Full-time • Mid Level
Richmond, VA
Executive, Legislative, and Other General Government Support

The City of Richmond, Department of Public Utilities is seeking a dynamic and experienced Program & Operations Manager - Construction to oversee the execution of natural gas distribution capital improvement projects (CIP), including renewal and new business initiatives. This position will be responsible for managing a $30,000,000+ annual CIP budget and ensuring compliance with the Richmond Gas Works Operations & Maintenance Manual and all federal, state, and local regulations. The Program & Operations Manager will lead a team of inspection staff responsible for verifying contractor compliance, ensuring project quality, accurate recordkeeping and payment, and maintaining operational efficiency. This role requires a strong leader with knowledge of natural gas distribution systems, project management, and regulatory compliance.

  • Oversee the planning, execution, and completion of renewal and new business natural gas distribution capital improvement projects.
  • Manage a $30M+ annual CIP budget, ensuring projects are delivered on time and within budget.
  • Develop and implement process improvements to enhance project efficiency and quality.
  • Coordinate with internal teams, contractors, and regulatory agencies to ensure compliance and alignment with operational goals.
  • Analyze and report on project performance metrics, providing recommendations for improvements.
  • Ensure all work adheres to the Richmond Gas Works Operations & Maintenance Manual and complies with PHMSA, OSHA, and all other state and local regulations.
  • Supervise a team of inspection personnel, providing guidance on compliance standards and best practices.
  • Conduct audits and inspections to verify contractor compliance and project specifications.
  • Address non-compliance issues and work with stakeholders to implement corrective actions.
  • Lead, mentor, and develop a team of inspection staff, fostering a culture of safety, quality, and accountability.
  • Promote professional development opportunities and ensure the team is trained in the latest industry standards.
  • Collaborate with engineering, operations, and finance departments to align project goals with overall company objectives.
  • Act as a liaison between contractors, vendors, and internal stakeholders, ensuring smooth project execution.
  • Provide regular updates to senior leadership on project progress, risks, and financial performance.
  • Work closely with local government agencies, utility companies, and community stakeholders to coordinate project activities.
  • Address public concerns and inquiries related to natural gas infrastructure projects.
  • Bachelor's degree in business, accounting, finance or public administration or field related to assignment
  • Six years of journey-level professional experience in area related to assignment
  • Two years of supervisory experience
  • A Master's degree in Construction Management, Engineering, Business Administration, or a related field.
  • 10+ years of progressive experience in natural gas distribution, utility construction, or capital project management.
  • Proven leadership experience, including managing inspection teams or construction staff.
  • Experience managing large-scale capital improvement projects.
  • Familiarity with federal and state regulations governing natural gas operations (PHMSA, OSHA, etc.).
  • Excellent budgeting, forecasting, and financial analysis skills.
  • Strong problem-solving, negotiation, and conflict-resolution abilities.
  • Proficiency in project management software, GIS mapping and Microsoft Office Suite.
  • P.E. (Professional Engineer) License or PMP (Project Management Professional) certification.
  • Virginia Retirement System (VRS)
  • Language Incentive
  • Referral Bonus
  • Tuition Assistance Program
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