Program and Operations Manager - Construction

City of Richmond, VA•Richmond, VA

74d

About The Position

The City of Richmond, Department of Public Utilities is seeking a dynamic and experienced Program & Operations Manager - Construction to oversee the execution of natural gas distribution capital improvement projects (CIP), including renewal and new business initiatives. This position will be responsible for managing a $30,000,000+ annual CIP budget and ensuring compliance with the Richmond Gas Works Operations & Maintenance Manual and all federal, state, and local regulations. The Program & Operations Manager will lead a team of inspection staff responsible for verifying contractor compliance, ensuring project quality, accurate recordkeeping and payment, and maintaining operational efficiency. This role requires a strong leader with knowledge of natural gas distribution systems, project management, and regulatory compliance.

Requirements

Bachelor's degree in business, accounting, finance or public administration or field related to assignment
Six years of journey-level professional experience in area related to assignment
Two years of supervisory experience

Nice To Haves

A Master's degree in Construction Management, Engineering, Business Administration, or a related field.
10+ years of progressive experience in natural gas distribution, utility construction, or capital project management.
Proven leadership experience, including managing inspection teams or construction staff.
Experience managing large-scale capital improvement projects.
Familiarity with federal and state regulations governing natural gas operations (PHMSA, OSHA, etc.).
Excellent budgeting, forecasting, and financial analysis skills.
Strong problem-solving, negotiation, and conflict-resolution abilities.
Proficiency in project management software, GIS mapping and Microsoft Office Suite.
P.E. (Professional Engineer) License or PMP (Project Management Professional) certification.

Responsibilities

Oversee the planning, execution, and completion of renewal and new business natural gas distribution capital improvement projects.
Manage a $30M+ annual CIP budget, ensuring projects are delivered on time and within budget.
Develop and implement process improvements to enhance project efficiency and quality.
Coordinate with internal teams, contractors, and regulatory agencies to ensure compliance and alignment with operational goals.
Analyze and report on project performance metrics, providing recommendations for improvements.
Ensure all work adheres to the Richmond Gas Works Operations & Maintenance Manual and complies with PHMSA, OSHA, and all other state and local regulations.
Supervise a team of inspection personnel, providing guidance on compliance standards and best practices.
Conduct audits and inspections to verify contractor compliance and project specifications.
Address non-compliance issues and work with stakeholders to implement corrective actions.
Lead, mentor, and develop a team of inspection staff, fostering a culture of safety, quality, and accountability.
Promote professional development opportunities and ensure the team is trained in the latest industry standards.
Collaborate with engineering, operations, and finance departments to align project goals with overall company objectives.
Act as a liaison between contractors, vendors, and internal stakeholders, ensuring smooth project execution.
Provide regular updates to senior leadership on project progress, risks, and financial performance.
Work closely with local government agencies, utility companies, and community stakeholders to coordinate project activities.
Address public concerns and inquiries related to natural gas infrastructure projects.