Program Analyst (HHS)

Skylight•Columbia, WA

9d•$90,000 - $130,000•Hybrid

About The Position

About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters. About the job At Skylight, the Program Analyst role helps delivery teams stay aligned and effective by keeping work organized, visible, and moving — so government partners can deliver better services for the people who depend on them. The U.S. Department of Health and Human Services (HHS) is driving major modernization and data initiatives across the department, and the Office of the Chief Data Officer (OCDO) is a key partner in that work. You’ll join a multidisciplinary Skylight team working side-by-side with HHS stakeholders to improve how data, technology, and digital services support better decisions and outcomes. As a Program Analyst on this project, you’ll keep multiple workstreams moving by tracking milestones and deliverables, capturing decisions and action items, maintaining trackers and dashboards, and producing clear updates and documentation for client and internal teams. Just as importantly, you’ll help make the work repeatable by documenting processes and creating lightweight tools that last — from meeting notes and standard operating procedures (SOPs) to templates, status reports, and shared ways of working.

Requirements

Strong organization and follow-through across multiple tasks and deadlines
Clear written and verbal communication
Detail-oriented, with strong accuracy in tracking and documentation
Comfortable with spreadsheets and docs (Excel and/or Google Sheets)
Able to follow established processes, flag issues early, and ask for clarification when needed
Sound judgment handling sensitive information
Ability to work successfully in a professional services / client environment
Ability to spend time on‑site at HHS in Washington, DC — either by being based locally or by traveling regularly for in‑person work when it’s important
A mindset and work approach that align with Skylight’s core values
All work must be conducted within the U.S., excluding U.S. territories.
Some federal contracts require U.S. citizenship to be eligible for employment.
You must be legally authorized to work in the U.S. now and in the future without sponsorship.
As a government contractor, you may be required to obtain a public trust or security clearance.
You may be required to complete a company background check successfully.
Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

Nice To Haves

Familiarity with federal agencies or large, complex organizations
Basic understanding of data, analytics, or program evaluation concepts
Experience managing or supporting cross-functional teams or projects
Prior experience working in the civic tech space
Experience working in a remote-team environment

Responsibilities

Support program and project teams with day-to-day coordination, tracking, and follow-through
Maintain trackers, spreadsheets, and dashboards that support oversight and reporting
Collect inputs and help with basic analysis related to milestones, deliverables, and performance
Prepare clear briefings, memos, reports, and presentations for internal and client audiences
Take meeting notes, capture decisions, track action items, and help unblock progress
Document processes, workflows, and SOPs so teams can work consistently and scale what’s working
Organize and maintain shared digital files, records, and supporting documentation
Coordinate across team members so priorities, risks, and deadlines stay visible and understood
Share status updates and help keep communication flowing across workstreams
Follow established federal and organizational processes for confidentiality and data handling
Adapt to changing priorities and support multiple workstreams as needed

Benefits

Medical insurance, dental insurance, vision insurance
Short-term and long-term disability insurance
Life and AD&D insurance
Dependent care FSA, healthcare FSA, health savings account
Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
Flexible paid time-off-policy (generally around 25 days per year), plus 11 paid federal holidays
Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
Business development / sales bonuses
Referral bonuses
Annual $2,000 allowance for professional development
Annual $750 allowance for tech-related purchases
Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
Dollar-for-dollar charity donation matching, up to $500 per year
Flexible, remote-friendly work environment
An environment that empowers you to unleash your superpowers for public good