Program Administrator

United Ground Express • Chicago, IL

4d

About The Position

The Sr. Staff Representative – Training Administration works within the United
Ground Express (UGE) Training Department to assist with initial and continuous
training needs, and training compliance for Other Airline (OA) contracts.

Requirements

• Bachelor's Degree OR equivalent level of work experience.
• Minimum of two years in an airport operation, or training leadership role.
• Proficient in MS Excel.
• Understanding of airport operations.
• Excellent communications skills (verbal and written) and networking skills.
• Multitasking, time management, and organizational skills.
• Must be computer savvy and proficient in Microsoft Office applications.
• Must show diligence and have exceptional organization and record keeping skills.
• Must be motivated, able to work independently as well as in a team environment.
• This position requires travel as needed for on-site training support, meetings, or other OA requirements.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualifications.
• Must be able to obtain a SIDA badge.
• Flexibility to work at any time, including nights, weekends, and holidays to support the operation and their team.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate.
• Ability to communicate and interact with others in the English language, both oral and written.
• Requires ability to use computers and other office equipment.
• Requires ability to sit, stand and walk for extended periods of time.
• May require occasional bending and lifting up to 20, 50, 100 pounds.
• Repetitive motions that may include the wrists, hands, and/or fingers

Responsibilities

• Maintain a training catalog for all training including supporting documents.
• Represent UGE training with OA partners and UGE leadership on training requirements, compliance, and issue resolution.
• Be the point of contact for communication between UGE and other airlines regarding their training requirements, initiatives, and any changes for vendors and ground handlers.
• Establish and maintain communication with training departments and training managers for other airlines.
• Learn and understand training programs for other airlines.
• Collaborate with other airlines to establish initial training goals for station startups or transitions and to maintain quarterly and/or annual regulatory training compliance goals for each station.
• Provide support to local OA instructors.
• Serve as primary point of contact for stations and local OA instructors on partner training requirements.
• Work with station management to establish and maintain training compliance for OA contracts.
• Provide communication to UGE leadership and local OA instructors on changes to training requirements.
• Acts a key stakeholder with the UGE Project Management team and is involved in all aspects of training for new account or station startups, transitions, and other activities involving OA.

Benefits

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level