PROGRAM ADMINISTRATOR-SES - 48007186 (BLIND SERVICES)

State of Florida•Tallahassee, FL

4d•Onsite

About The Position

This position works in the Bureau of Client Services and is responsible for planning, monitoring and evaluating statewide rehabilitative programs within the Division of Blind Services. The employee will confer with internal and external individuals to determine needs and provide recommendations to management to meet those needs. The employee will ensure organizational policies are up-to-date, consistently written, and maintained on the intranet and internet. The employee will provide management with status reports on programs, services, and quality initiatives. Additionally, the employee will ensure consistency is maintained across districts regarding policies and procedures. The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: Oversee the Social Security Reimbursement process, including regular follow-up with staff responsible for this process and review monthly reports to ensure DBS gets the maximum reimbursement amount due. Collaborate with the District Administrators and district staff on the activities performed by the Human Services Program Consultants to ensure successful employment outcomes and ensure performance standards are consistently achieved with elevated levels of customer satisfaction. Communicate with, motivate, provide or coordinate training, and direct the workload of his/her subordinates. Utilize effective counseling and coaching strategies in accordance with agency personnel policies and procedures to ensure acceptable job performance of subordinates. In addition, the employee must complete performance appraisals, develop accurate work plans, and approve monthly attendance and leave for each position under his/her direct report. The employee has the authority to make hiring and disciplinary recommendations. Analyze internal processes and plan/implement approved agency or program-wide procedural and policy changes to improve operations. Participate in the development of policies and procedures as a member of the policy team and ensure consistent implementation. Assist with completion of state/federal reports. Supervise the development and implementation of approved annual employment strategies to foster successful outcomes. Collaborate with the local workforce boards to facilitate effective linkage with employers statewide and ensure workforce investment activities meet the needs of employers. Work with public, non-profit, government and other employers to establish partnerships leading the expansion of employment and work-based learning opportunities for blind and visually impaired consumers. Develop and implement a statewide model for career pathways. Work with the Quality Assurance Program Administrator to evaluate effectiveness of the model and change as necessary to improve employment outcomes for clients. Ensure staff have a 21st century understanding of the evolving labor force and the needs of blind and low vision clients, through proper training and supervision. This includes the utilization of workforce data and tools such as Labor Market Information (LMI), Sector Strategies, Career Pathways, Apprenticeships, and industry certifications, and other programs leading to competitive integrated employment. Ensure constant focus on business improvement and development for successful employment outcomes by establishing and monitoring district level performance goals. Ensure staff are conducting job prospecting/job development techniques to capitalize employment leads and perform routine follow-up on job placements and work-based learning experiences. Provide monthly status reports related to data and trends towards agency goals. This includes working with the Quality Assurance Program Administrator to ensure deficiencies are addressed appropriately and timely.

Requirements

Knowledge of the principles and practices of vocational rehabilitation.
Ability to review and approve rehabilitation plans and expenditures for services, to understand and apply applicable rules, regulations, policies and procedures.
Ability to manage people and communicate effectively.
Ability to assess budgetary needs and develop various reports.
Knowledge of the methods of data collection and analysis.
Ability to establish and maintain effective working relationships with others.

Nice To Haves

A bachelor's degree from an accredited college or university in a field of study reasonably related to systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work; or
Four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work. Preference will be given to those with a bachelor’s degree.

Responsibilities

Oversee the Social Security Reimbursement process, including regular follow-up with staff responsible for this process and review monthly reports to ensure DBS gets the maximum reimbursement amount due.
Collaborate with the District Administrators and district staff on the activities performed by the Human Services Program Consultants to ensure successful employment outcomes and ensure performance standards are consistently achieved with elevated levels of customer satisfaction.
Communicate with, motivate, provide or coordinate training, and direct the workload of his/her subordinates.
Utilize effective counseling and coaching strategies in accordance with agency personnel policies and procedures to ensure acceptable job performance of subordinates.
Complete performance appraisals, develop accurate work plans, and approve monthly attendance and leave for each position under his/her direct report.
The employee has the authority to make hiring and disciplinary recommendations.
Analyze internal processes and plan/implement approved agency or program-wide procedural and policy changes to improve operations.
Participate in the development of policies and procedures as a member of the policy team and ensure consistent implementation.
Assist with completion of state/federal reports.
Supervise the development and implementation of approved annual employment strategies to foster successful outcomes.
Collaborate with the local workforce boards to facilitate effective linkage with employers statewide and ensure workforce investment activities meet the needs of employers.
Work with public, non-profit, government and other employers to establish partnerships leading the expansion of employment and work-based learning opportunities for blind and visually impaired consumers.
Develop and implement a statewide model for career pathways.
Work with the Quality Assurance Program Administrator to evaluate effectiveness of the model and change as necessary to improve employment outcomes for clients.
Ensure staff have a 21st century understanding of the evolving labor force and the needs of blind and low vision clients, through proper training and supervision.
Ensure constant focus on business improvement and development for successful employment outcomes by establishing and monitoring district level performance goals.
Ensure staff are conducting job prospecting/job development techniques to capitalize employment leads and perform routine follow-up on job placements and work-based learning experiences.
Provide monthly status reports related to data and trends towards agency goals.
Work with the Quality Assurance Program Administrator to ensure deficiencies are addressed appropriately and timely.

Benefits

State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options)
Nine paid holidays and a Personal Holiday each year.
Student Loan Forgiveness Program (Eligibility required).
Tuition Fee Waivers (Accepted by major Florida colleges/universities).
Maternity and Parental Leave Benefits.
Retirement plan options, including employer contributions (www.myfrs.com).
Annual and Sick Leave Benefits.
Flexible Spending Accounts.
Ongoing comprehensive training provided.
Highly skilled, professional environment.