Program Administrator, Physician Assistant Program

EVMS•Norfolk, VA

3d•Onsite

About The Position

Overview The Program Administrator is responsible for the comprehensive day-to-day operations of the Master of Physician Assistant (PA) Program. This role provides high-level administrative, operational, and strategic support to the Program Director and Associate Director in the management of a large, complex academic medical training program with 15+ faculty and 240+ students. The Program Administrator must demonstrate advanced critical thinking, sound judgment, and the ability to independently prioritize competing demands in a fast-paced academic environment. The position requires strong leadership in staff supervision, technological systems support, and accreditation-related processes, as well as meticulous attention to detail and proactive problem-solving. Responsibilities Oversees and coordinates all day-to-day administrative and operational functions of the PA Program; independently prioritizes competing demands to ensure smooth, continuous program operations. Directly supervise administrative support staff; delegate tasks, manage workflows, provide training, and ensure operational continuity during peak periods. Manages accreditation-related data collection, documentation, reporting, and timelines; supports self-studies, site visits, and continuous compliance with ARC-PA and institutional standards. Serve as the primary lead for program-specific software (LMS, student tracking, scheduling); troubleshoot issues and recommend new solutions to improve efficiency. Monitor, manage, and project the program budget; serve as the primary contact for financial reporting and fiscal inquiries. Ensure the accurate and confidential management of student, faculty, and staff records in strict adherence to institutional policies and FERPA. Analyze program data and apply statistical concepts to generate reports that support program evaluation and strategic initiatives. Assist faculty with identifying, applying for, and administering grants, including coordinating with institutional grants offices and funding agencies. Coordinate administrative support for program committees and serve as the key representative to campus partners and external community stakeholders. Collaborate with Human Resources on recruitment, onboarding, and personnel actions to ensure compliance with institutional requirements. Qualifications Education: Bachelor's Degree Required Level and Type of Experience: Two (2) years relevant experience in a college or university setting Advanced critical thinking, sound judgment, and the ability to independently prioritize competing demands in a fast-paced environment. Proven ability to lead and supervise staff, delegate work, and foster a collaborative, accountable team environment. Advanced proficiency with Microsoft Office (Excel, Word, PowerPoint, Access). Ability to support, manage, and troubleshoot complex program technologies, including learning management systems (LMS), student tracking software, and accreditation data systems. Knowledge of budget software, financial tracking, and the ability to analyze and project program budgets. Ability to apply basic algebraic and statistical concepts to program operations, data reporting, and accreditation needs. Ability to communicate professionally with diverse stakeholders and adhere to strict confidentiality standards (FERPA) and ethical practices.

Requirements

Bachelor's Degree Required
Two (2) years relevant experience in a college or university setting
Advanced critical thinking, sound judgment, and the ability to independently prioritize competing demands in a fast-paced environment.
Proven ability to lead and supervise staff, delegate work, and foster a collaborative, accountable team environment.
Advanced proficiency with Microsoft Office (Excel, Word, PowerPoint, Access).
Ability to support, manage, and troubleshoot complex program technologies, including learning management systems (LMS), student tracking software, and accreditation data systems.
Knowledge of budget software, financial tracking, and the ability to analyze and project program budgets.
Ability to apply basic algebraic and statistical concepts to program operations, data reporting, and accreditation needs.
Ability to communicate professionally with diverse stakeholders and adhere to strict confidentiality standards (FERPA) and ethical practices.

Responsibilities

Oversees and coordinates all day-to-day administrative and operational functions of the PA Program; independently prioritizes competing demands to ensure smooth, continuous program operations.
Directly supervise administrative support staff; delegate tasks, manage workflows, provide training, and ensure operational continuity during peak periods.
Manages accreditation-related data collection, documentation, reporting, and timelines; supports self-studies, site visits, and continuous compliance with ARC-PA and institutional standards.
Serve as the primary lead for program-specific software (LMS, student tracking, scheduling); troubleshoot issues and recommend new solutions to improve efficiency.
Monitor, manage, and project the program budget; serve as the primary contact for financial reporting and fiscal inquiries.
Ensure the accurate and confidential management of student, faculty, and staff records in strict adherence to institutional policies and FERPA.
Analyze program data and apply statistical concepts to generate reports that support program evaluation and strategic initiatives.
Assist faculty with identifying, applying for, and administering grants, including coordinating with institutional grants offices and funding agencies.
Coordinate administrative support for program committees and serve as the key representative to campus partners and external community stakeholders.
Collaborate with Human Resources on recruitment, onboarding, and personnel actions to ensure compliance with institutional requirements.