Program Administrator, Business Management

Wentworth Institute of Technology•Boston, MA

29d•$78,000 - $98,000

About The Position

The Program Administrator (PA) plays a vital leadership role in advancing the mission of the Business Management (BM), Computer Information Systems (CIS) and MS Business Analytics degree programs in the School of Management. Working collaboratively with program faculty and school leadership, the PA shares responsibility for enhancing education quality, student engagement and academic success. Reporting directly to the Dean and collaborating with the Associate Dean, the program administrator supports all aspects of the BSM/CIS/MSBA programs, including accreditation, student support, marketing and recruitment, curriculum planning, and industry engagement. The PA serves as the program's liaison with university offices such as the Registrar, Admissions, Co-ops & Careers, Success Studio, and Institutional Advancement. The position includes a teaching component, as needed, for program support.

Requirements

Master's degree in business, Higher Education, or related
At least 8 years of experience in a higher education setting or professional related field OR an equivalent combination of relevant education and experience
Working knowledge of fundamental concepts, practices and procedures and ability to apply in varied situations. Periodic training will be required to maintain current knowledge.
Track record of being a self-starter with demonstrated ability to take initiative, exercise good judgment and work autonomously.
Proven record in developing meaningful relationships
Possess excellent oral, written, and interpersonal skills
Demonstrate high professionalism with a strong ability to speak publicly at events and/or create professional presentation materials.

Responsibilities

Support University's commitment to continuous quality improvement.
Support and oversee new programs, academic standards, accreditation, enrollment, policies, and procedures.
Assist with course scheduling and faculty teaching assignments each semester.
Support the hiring and onboarding of adjunct faculty.
Organize key academic activities, including curriculum development, club events, and Industry Advisory Board Committee (IAB) meetings.
Provide support for faculty development initiatives.
Provide proactive support to BSM/CIS/MSBA students and assist with academic and co-curricular events.
Coordinate and enhance student advising efforts in collaboration with the Success Studio, CO-OPS & CAREERS, and faculty advisors.
Oversee registration procedures, student advising processes, and address student issues.
Support Workforce Development initiatives and assist in the creation of new programs.
Oversee transfer credit evaluations, admissions processes, and student transitions.
Contribute to recruitment, admission, and retention efforts.
Participate in industry and professional events alongside students and student organizations
Serve as the point of contact for all inquiries into the BSM/CIS/MSBA Programs and all related minors.
Maintain program marketing presence on campus.
Collaborate with Admissions Staff to support admissions events on campus.
Host quarterly curriculum program meetings with all BSM/CIS/MSBA full time faculty to provide program updates, upcoming changes, and current events with the university.
Participate in program conferences, accreditation meetings, and related events.
Oversee BSM Study Abroad Program
Teaching as required
Contribute to curriculum development, academic planning, and instructional innovation.
Maintain high standards of teaching and student engagement.
Maintain and update BSM/CIS/MSBA program content on the website and social media platforms.
Participate in School-level strategic planning and budget development.
Oversee and supervise all School of Management work study student employment.
Represent the BSM/CIS programs on School and institutional committees as assigned.
Collaborate with the Dean and Associate Dean on industry partnerships and outreach.
Lead alumni engagement and outreach efforts.
Perform other relevant duties as assigned by the Dean based on evolving program needs.