Program Administrative Specialist

COMMUNITY SERVICES FOR AUTISTIC ADULTS & CHI • Montgomery Village, MD

31d

About The Position

The Program Administrative Specialist (PAS) supports the implementation and day-to-day execution of CSAAC’s Service Documentation Policy. This role is responsible for ensuring accurate, timely, and complete program documentation in support of regulatory compliance, funding integrity, and operational effectiveness.

The PAS works under the direction of the Program Administrative Manager and collaborates with Program Directors, Quality Assurance, Finance, and clinical teams to maintain high documentation standards across all assigned programs.

Requirements

• High School diploma required.
• Minimum three to five years of experience in healthcare, behavioral health, or developmental disabilities services.
• Hands-on experience with service documentation, audits, or compliance monitoring.
• Familiarity with Person-Centered Planning processes and service authorization documentation.
• Strong attention to detail and organizational skills.
• Working knowledge of DDA and COMAR documentation requirements.
• Ability to follow established documentation workflows and escalate issues appropriately.
• Proficiency with electronic health record systems (training in CIMS provided as needed).
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Public Administration, Human Services, or related field preferred.

Responsibilities

• Prepares, reviews, and tracks Person-Centered Plan (PCP) documentation for completeness and accuracy.
• Supports coordination of PCP meetings and follow-up documentation.
• Monitor required documentation, including: ➢Service notes ➢Behavioral and ABC data ➢Incident reports ➢Nursing care plans ➢MARs and sleep tracking logs
• Conduct routine documentation reviews and audits. Identify missing, inconsistent, or late documentation and follow up with program staff.
• Maintain tracking logs and compliance dashboards.
• Assist with staff training on documentation standards and system use.
• Collaborate with Program Directors and QA staff to resolve documentation issues.
• Support preparation of reports for management and leadership review.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees