Program Administration Specialist

Guidehouse•Bethesda, MD

6d•$65,000 - $108,000

About The Position

Provide support to the organization’s privacy or compliance program, ensuring alignment with regulatory and internal requirements. Collaborate with program leadership to enhance program operations, establish priorities, address staff needs, and help resolve cross‑departmental challenges. Respond to urgent or high‑priority situations and work with teams to improve operational efficiency and effectiveness. Ensure program materials, processes, and documentation remain consistent with applicable policies, standards, and guidelines. Assist in identifying, reviewing, and managing privacy‑related documentation or assessments within organizational repositories or tracking systems. Support the migration, consolidation, or modernization of program documentation, including developing training, communication materials, and business proposals. Contribute to program communications and outreach efforts; maintain content on team sites or knowledge‑sharing platforms; develop training resources for staff. Collaborate with IT, security, or program partners to address issues related to tools, repositories, or systems used to manage privacy or compliance artifacts. Develop guidance materials, templates, and tools to help staff implement updated processes or best practices for privacy/compliance management. Collect and analyze qualitative and quantitative data to prepare clear, actionable reports for leadership and stakeholders. Prepare project updates, presentations, summary reports, and other documentation to keep leadership informed of progress and outcomes. Lead multi‑stakeholder projects end‑to-end (planning, roadmaps, weekly status, risk/issue tracking, UAT, dashboards) Conduct community trainings, develop SOPs, and support office hours for process questions

Requirements

Minimum of Bachelor's Degree in relevant field
Minimum of ONE (1) year of professional experience in any of the following; project management, stakeholder engagement, communication (written and verbal), records management, compliance, and privacy programs
Technical proficiency with Microsoft 365 and work management platforms, process improvement, and change management
Proficiency with MS Office tools: Word, Excel, PowerPoint
Must be local to the DC metro area and able to commute to Bethesda, MD, when needed.

Nice To Haves

One (1) year of related specialized experience in the Federal sector, ideally Health and Human Services (HHS)
Previous Consulting Experience
Creative problem-solving ability and a consultancy mindset
Ability to develop strong team and client relationships

Responsibilities

Provide support to the organization’s privacy or compliance program, ensuring alignment with regulatory and internal requirements.
Collaborate with program leadership to enhance program operations, establish priorities, address staff needs, and help resolve cross‑departmental challenges.
Respond to urgent or high‑priority situations and work with teams to improve operational efficiency and effectiveness.
Ensure program materials, processes, and documentation remain consistent with applicable policies, standards, and guidelines.
Assist in identifying, reviewing, and managing privacy‑related documentation or assessments within organizational repositories or tracking systems.
Support the migration, consolidation, or modernization of program documentation, including developing training, communication materials, and business proposals.
Contribute to program communications and outreach efforts; maintain content on team sites or knowledge‑sharing platforms; develop training resources for staff.
Collaborate with IT, security, or program partners to address issues related to tools, repositories, or systems used to manage privacy or compliance artifacts.
Develop guidance materials, templates, and tools to help staff implement updated processes or best practices for privacy/compliance management.
Collect and analyze qualitative and quantitative data to prepare clear, actionable reports for leadership and stakeholders.
Prepare project updates, presentations, summary reports, and other documentation to keep leadership informed of progress and outcomes.
Lead multi‑stakeholder projects end‑to-end (planning, roadmaps, weekly status, risk/issue tracking, UAT, dashboards)
Conduct community trainings, develop SOPs, and support office hours for process questions

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus