Professional Services Solutions Consultant

Procore TechnologiesAustin, TX
2dRemote

About The Position

We’re looking for a Professional Services Solutions Consultant to join Procore’s Professional Services department. In this role, you’ll support the sale of Procore's Professional Services by focusing on product integrations, migrations, and customizations. The primary goal of this role is to leverage your deep knowledge in consulting methodologies and enterprise software systems to inspire customer confidence and drive adoption and services revenue. As a Professional Services Solutions Consultant, you’ll partner with Account Executives, Account Managers, and Customer Success Engineers to increase the salability of Procore's service offerings. Use your design, analysis, and strategic thinking skills to transform customer processes into technology and deliver high-impact business solutions. This is a unique opportunity to architect best-practice strategies that solve complex business problems for the world's leading construction platform—join us today! This position reports into the Senior Manager, Professional Services and will be based in our Carpinteria, CA, Austin, TX, or Tampa, FL offices, or remotely within the US. We’re looking for someone to join us immediately.

Requirements

  • 5+ years of enterprise software implementation or scoping experience.
  • Proven experience in technology consulting, project management, or customer management within a Professional Services environment.
  • Demonstrated ability to define systems strategy, develop requirements, and implement solutions using waterfall and agile methodologies.
  • Strong background in sales activities such as prescribing services for upselling, cross-selling, or drafting complex SOWs.
  • Excellent business and technical presentation skills with the ability to build relationships across all levels of management.
  • Experience responding to Requests for Proposals (RFPs) and a strong proficiency in technical writing.
  • Strategic thinker with the ability to make guided decisions and execute tasks with limited supervision.
  • Ability to work collaboratively with third-party service providers to co-scope and deliver integrated solutions.

Responsibilities

  • Position Procore's Professional Services offerings through value-based selling by tailoring recommended services to customer needs and outcomes.
  • Generate and approve the scope and cost of professional services engagements to ensure financial and operational alignment.
  • Create Statement of Works (SOWs) and Amendments by acting as a technical expert for both customers and internal teams.
  • Collaborate with Services Delivery partners to co-scope engagements, ensuring alignment on solution design and successful delivery.
  • Propose solutions that transform the business and organizational culture of prospective customers by highlighting specific service benefits.
  • Assist Sales teams on new business opportunities by building proposals for RFPs and designing custom service solutions.
  • Drive customer satisfaction by working closely with clients during the sales cycle to ensure their business needs are addressed.
  • Lead cross-functional initiatives with Product, Engineering, and Marketing to improve service offerings and support methods.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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