Professional Services - SkillBridge Intern

Zscaler•San Jose, CA

3d•Remote

About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Professional Services - SkillBridge Intern to join our Professional Services team. This is a remote role, reporting to the Senior Manager, Professional Services & Consulting. Our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

Requirements

Must be a current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to your date of discharge and located in the United States.
Obtain approval from your unit commander.
MOU must be approved and submitted before start.

Nice To Haves

Professional experience/familiarity operating solutions built on: Azure, AWS, and GCP
Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM
Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory

Responsibilities

Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track.
Maintain project tracking and customer issue documentation within appropriate systems and databases.
Build and maintain well-established relationships with key customer stakeholders.
Perform welcome calls with customers, describing the service, tools, and process.