Professional Services Engineer (East Coast)
About The Position
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Join Airtable as a Professional Services Engineer and play a pivotal role in delivering complex, high-impact solutions for our largest enterprise customers. You’ll work at the intersection of technology and customer success, supporting technical integrations, migrations, and advanced AI deployments. This is a unique opportunity to collaborate with top-tier clients, enable partners, and shape the future of how organizations use Airtable to drive business outcomes.
Requirements
- Experienced in post-sales SaaS implementation or customer success, ideally with enterprise customers
- Skilled in web development (React), scripting (Python, JavaScript, etc.), and/or SSO/SCIM implementation
- Familiar with AI tools (e.g., Claude Code, Cursor) or eager to learn and apply new technologies
- Strong consultative and customer-facing skills, with a track record of delivering successful technical projects
- Demonstrated ability to learn new skills independently and a curiosity to explore emerging technologies
- Collaborative team player with experience in project delivery or partner co-delivery environments
Responsibilities
- Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations
- Support complex AI deployments and leverage AI tools to accelerate project delivery
- Enable internal and partner teams on technical concepts, features, and best practices
- Collaborate with sales and solution architects in pre-sales conversations to secure technical wins with key accounts
- Drive customer business outcomes, balancing utilization, project delivery efficiency, and striving for strong CSAT results
- Work as part of project delivery teams and co-deliver with partner teams for enterprise customers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
